Sephora JCPenney Return Policy (What’s Covered + More)

sephora jcpenney return policy

Do you know what Sephora return policy for JCPenney stores? Well, you are at the perfect place to find the answer to such a question.

Sephora stands inside JCPenney stores have the same return policy as Sephora. Generally, the policy is that returns must be made within 30 days if you want your refund sent to the original payment method. 31-60 days after your purchase, items can be returned for store credit. Either way, you must have a receipt or other proof of purchase.

Sephora has these return policies to help make sure you have a chance to return products you do not like, but also to make sure that they are managing their products well.

Let’s take a deeper dive into the Sephora return policy and how it applies at those special JCPenney stands.

Can a Sephora JCPenney Return Be Used for Store Credit?

The method of return depends on when you return the item and how you paid for it. If you return within 30 days, you can have the refund sent to your initial payment method. This is especially true if you return via mail. If you return the item to a JCPenney store, payment may be in the form of a JC Penney store credit instead.

There are a few exceptions to this. If you purchased it with a JC Penney card and you return it to the JC Penney Sephora store in the first 30 days, your refund will be in the form of store credit. It will not send the refund to your JCPenney card unless you complete the return by mail in the first 30 days.

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If you return your item after those first 30 days but before it has reached 60 days from the purchase date, you can only have it redeemed for store credit. Whether that store credit is for or in-store credit will depend on your payment method and how you make the return.

If you return by mail between 31 and 60 days, your refund will be issued as store credit for but not for in-store credit at a Sephora location. This applies to all payment methods.

If you return your item to a physical store within 31 to 60 days, the refund is issued as store credit to be used at a physical Sephora location, not

The following table simplifies this return process for Sephora JCPenney purchases.

Return MethodWithin the first 30 days of the purchase date, the refund will go to:Within days 31-60, the refund will go to:
MailThe original payment methodOnline store credit for (Not valid for JCPenney’s website).
In-person at a JC Penney StoreStore credit for a JCPenney Store. This is also valid for JCPenney’s website. It is not valid for Sephora stores or the Sephora website. Or, a JC Penney credit card.Store credit for a JC Penney Store. This is also valid for JC Penney’s website. It is not valid for Sephora stores or the Sephora website. Or, a JC Penney credit card.

Does Sephora Restrict Returns

Sephora stipulates that returns must be in new or reasonable condition. Their website says they will monitor for people abusing the return system. 

Does Sephora JCPenney Online Returns Refund Shipping?

If you purchased a Sephora product through JC Penney’s website, you likely had to pay a shipping cost to have it sent to you. If you decide to return the item, you will not receive a refund for that shipment.

However, if you use Sephora’s pre-paid mailing, you will not have to pay the additional shipping to send the item back.

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Can You use a JCPenney Credit Card on

You can use a JC Penney credit card for purchases made on

If this item is not to your liking, please note that the refund can only be sent back to your JC Penney credit card if you return the item to or a JC Penney store that sells Sephora products.

You cannot have a refund sent to your JC Penney credit card if the return is made at a Sephora store.

Do All JCPenney Stores Have Sephora Inside?

Not all JC Penney stores have Sephora stands inside. Each store decides individually if it will have Sephora or not.

The Sephora website has a tool to help you find the Sephora location nearest you. It does include JC Penney locations with Sephora, so if you are curious, this is the best place to start.

Is Sephora in Other Stores?

Sephora has its own store locations in many malls and shopping centers. You can also find their products in some department stores.

In 2021, Sephora decided to make the move to adding their “store within a store” concept to Kohl’s, so now you can find Sephora products at many Kohl’s locations.

Lastly, Sephora also has a website where you can purchase items.

Can You Use a JC Penney Gift Card at Sephora?

You cannot use a JC Penney gift card at Sephora stores or on the website.

You can, however, purchase any Sephora products carried by JC Penney at a JC Penney location.


You can return your JC Penney Sephora purchases to a JC Penney store or via mail. If you return within the first 30 days via mail, you can have your refund sent to the original purchase method.

If you return in person, you can receive JC Penney store credit.

After the first 30 days, you can only return up to the 60th day after purchase. Those refunds will only be for online purchases (if returned by mail) or JC Penney store credit (if returned in person).



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

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