Have you ever asked yourself or your friend what Home Depot return policy after 90 days is? Well, you are at the perfect place to find the answer to such a question.
Home Depot is a major home improvement retailer based in the US. In fact, it is the single, largest home improvement retailer, more so even than Lowes.
Their return policy is very similar to that of other major, home improvement outlets, however, and it’s highly dependent on what you purchase.
So, what is Home Depot’s return policy after 90 days? You don’t have to worry about returning your item to Home Depot after 90 days because even though they have rescinded their 180-day return policy that was initiated due to the pandemic, Home Depot is currently still allowing 180-day returns on qualifying products.
The 180-day policy applies to most of the items that you can purchase from Home Depot, but there are exceptions, as there are with any return policy.
Some items can be returned after nearly a year, while others must be returned in two days.
Home Depot Return Policy After 90 Days
You can not return or exchange any items bought at Home Depot after 90-days whether you have a receipt or not. The only exception to this rule is if you purchased the products on your Home Depot Commerical Account or you have a Home Depot revolving charge card, which gives you 365 days to return your purchase.
There are few items that will still be accepted as a return past 90-day, and that is limited to items purchased on the Home Depot: consumer credit card, your Home Depot: commercial account, or your Home Depot commercial revolving charge; you will get 365 days from the orginal date of purchase to receive a full refund.
Perennials, trees, and shrubs can also be returned after 90-days as these items have a one-year guarantee.
Can You Return Items within 90-Days to Home Depot Without a Receipt?
Home Depot requires a receipt when you return any product for a full refund within 30-days.
If your return is outside of the 30-day timeframe or you do not have a receipt, you can still return the item, but you are only entitled to store credit, typically in the form of a gift card.
In order to return any item to Home Depot without a receipt, you must provide a valid, government-issued photo ID, and the item must be in an unused and resalable condition.
Is Home Depot Strict About their 90-Day Return Policy?
Each store and employee are different and can choose to accept an item outside of the 90-day policy if they want.
While most stores tend to follow this rule the majority of the time, there is a chance you can convince someone to take the product back, especially if it is still in brand-new condition.
You might also have a chance at getting past the 90-day return policy if you return it close to the 90-days.
Different Return Time Frames
Most items that you purchase from Home Depot can be returned after 90-days, thanks to Home Depot’s unspoken and unwritten 180-day return policy that was instituted to accommodate customers during the pandemic.
While they have rescinded the 180-day policy, it is still very much alive.
However, some items have a more limited time frame and there are others that have a more liberal time frame.
- Furniture has to be returned within 30 days
- Area rugs only have 30 days
- Plants get an entire year to return, dead or alive
- Home Depot appliances allow for only 2 days to return
- Paints have to be returned in 30 days but cannot be opened
- Gas-powered equipment (including generators) and tractors have to be returned in 30 days
- Consumer electronics also have a 30-day return period
If you want the longest amount of time to consider returning an item to Home Depot, purchase some plants. Interestingly enough, the entire year return policy for plants is also applicable at Lowes.
Why one year? Perhaps because the life and death of a plant can be a tediously slow thing. Outside of that, who knows?
Consumer electronics are generally 30 days across the board and you will find that this return policy is not a distinct separation from other retailers in both the home improvement and electronics industry.
When it comes to appliances, however, Home Depot doesn’t mess around. If you don’t like it, you had better get it back to Home Depot in a hurry.
In fact, Home Depot wants you to do a full and thorough inspection of the appliance long before you walk out the door with it. It’s a very similar policy to that of Lowes.
Paints are one of the few items that cannot be returned under any circumstances if it has been opened. Of course, that’s pretty understandable because paint has a cure time and that cure time begins when it is opened.
If you open your paint up, it is compromised the moment that the air gets in, so Home Depot will not accept returned paint items unless they are still completely sealed.
Returning Items to Home Depot
While Home Depot will probably let you return your items outside of their original packaging, they would really prefer that you return these items in their original packaging or, better yet, unopened at all.
You don’t have to worry much about a receipt as Home Depot is much better than Lowes at tracking customer purchases and they will be able to look up your purchase when you arrive with your product.
However, without a receipt, the odds increase that you will get in-store credit, depending on who you are dealing with.
Home Depot refunds the full amount so you won’t have to worry about very expensive items where you spent a good deal on state sales taxes alone.
Home Depot returns the full amount, including the state sales tax that you paid when you originally purchased the product.
Online Returns to Home Depot
Anything that you purchase from Home Depot online can be returned for a full refund through UPS, Home Depot’s choice of shipping services. You can visit this page to find out if your item is eligible for a return, but most likely it is.
You will have to pay the shipping costs, however, unless you ordered something and Home Depot sent you something else, or some other egregious error on the part of Home Depot and not yourself.
When it comes to appliances, Home Depot’s policy on online returns is the same as it is for in-store returns and you simply won’t be able to send back an appliance once you have received it through an online order.
You can always go to your local Home Depot and plead your case there but Home Depot, like most other home improvement retailers, is generally pretty strict about returning appliances, no matter what method of return you use.
How Long Does the Return Take to Process?
Credit and debit card payments are notoriously slow when it comes to returns and it doesn’t matter what retailer we are referring to here.
You can usually expect a credit card to be refunded in 3-5 business days and a day or two faster for debit purchases.
Now, that doesn’t have anything to do with Home Depot.
They will refund your purchase right away, however, it’s your banking institution that creates the longevity you experience when waiting for a refund from a return to hit your account.
Returning items that you paid for in cash or with a gift card will give you the fastest refund you can get with Home Depot. It will generally be refunded right then and there. The only caveat would be if you paid a lot of cash for an item.
Home Depot is not just going to just pull $2,000 in cash out of their drawer so you may get a portion as a gift card.
Exceptions to the 90-Day Rule
There are restrictions to the 90-day rule that limits the possibility even further on specific items. If you purchase any of the products listed below, you only have 30-days to take them back to receive a refund or exchange.
- Area Rugs
- Generators (except for stationary generators and house generators)
- Gas Powered Equipment and Tractors
- Consumer Electronics (Televisions & Computers)
Another important restriction to keep in mind is gift cards; these items can not be returned at any time and can not be exchanged for another one.
Other items that have a strict no-refund policy include but may not be limited to:
- Major Appliances
- Labor, Delivery, and/or Installation Services
- Product Samples- Paint, Flooring, Fabric, and Wallpaper
- Custom Products, including- stationary generators and whole house generators.
- Utility Trailers
- Cut Flowers and Floral Arrangements
Most appliances come with separate warranties offered by the manufacturer and require you to contact that company in order to receive any returns, repairs, or replacements.
Can You Return Things to Home Depots Design Center After 90-Days?
No, you are not given the option to return any items purchased from the Home Depot design center after 90-days, even if you do purchase them with your Home Depot commercial account or your Home Depot commercial revolving Charge.
All products purchased from the design center need to be returned with a valid receipt or with a photo or government-issued ID present.
Home Depot is generally pretty open about return time frames, especially since the pandemic announcement stretched things to 180 days.
Even though Home Depot has officially rescinded the 180-day timeframe, they will still, quietly honor it.
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