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Walmart has one of the most extensive computer and laptop return policies. This policy ensures that you can get your money’s worth, even if you decide against the computer in the end.
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Walmart’s Laptop Return Policy
Walmart has one of the most generous return policies regarding computers and laptops. Even so, it’s important to understand the specifics of this policy to ensure your return is approved.
Here is a look at
What’s Covered
Walmart’s computer and laptop return policy falls under the electronics return policy. You can return a
This coverage applies to most computer-related products as well, including PCs, laptops, tablets, e-readers, and PC components.
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Walmart Laptop Return Policy Without a Receipt
It is imperative that you keep up with your original receipt if you wish to return or refund your computer or laptop to
If you do not have the receipt, it is ultimately up to the store manager to determine whether or not the return is approved.
In some cases, managers may approve a return without a receipt after performing a refund verification process.
Other managers may decline the return. They have the final say in whether or not a product can be returned without a receipt.
If you purchase the product online, you should be able to find a digital copy of the receipt using your
After looking for the receipt, you still may not be able to find it. If that’s the case for you,
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Walmart Return Policy for Opened Laptop
Walmart accepts returned computers and laptops, even if the box is open. In other words, you don’t have to worry about a manager refusing the return just because the box is open. Just make sure that the computer is in the same condition as before and include all of the items in the box.
That being said, you need the original packaging that the computer or laptop came in. The packaging comes with the barcode and information
If you have already opened the package, make sure to bring the container along with the computer.
Walmart Return Policy for Refurbished Laptop or Computer
Whether or not you can return a refurbished computer to
Walmart sells refurbished computers online. If you purchase one of these computers, you can return the computer in its refurbished state. You cannot return a refurbished computer to
To simplify this,
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Walmart Laptop Return Policy Timeframe
Walmart allows you to return your computer or laptop up to 30 days after the original purchase. Once this 30 day timeframe has passed, the computer and laptop are no longer eligible for return. This timeframe applies to all electronics and computer-related products.
That being said, certain electronics may fall under a longer warranty policy if you purchased one. If you have a computer component, you might want to double-check with a
If you purchased an Apple product specifically, you may have applecare+. If you purchased applecare+ through
If you do not cancel the protection, you will have an extended amount of time to fix a broken or faulty product.
What You’ll Need
In order to return an item to
If you do not have the original packaging or receipt,
Store Manager Has Final Say
Walmart reserves the right to decline returns or exchanges, even if you have the original receipt.
What this means is that
Even though the manager has the final say, managers are not allowed to accept a refund on ineligible items. Instead, they only have the final say in rejecting an item.
To put it another way, managers cannot make exceptions about ineligible products, but they can refuse an item at their discretion.
Walmart Laptop Return Policy during Holiday
During the holiday season,
Exceptions
There are some exceptions. For example, certain computer accessories have a 90 day return policy. Thumb drives, keyboards, and mouses are examples of accessories that have a longer timeframe than the 30 day return policy described above.
Additionally, some computer accessories cannot be returned at all. Any software delivered by e-mail and video game cards is not eligible for return or refund.
How to Return a Computer or Laptop to Walmart
Walmart provides three different ways to return computers or laptops. Here is a look at each option:
In-Store
The easiest way to return a computer or laptop to
Bring the product to the electronics kiosk at
If you do not have the receipt,
In the case that your refund is accepted, the refund will be issued at the same time the computer is inspected. The in-store method issues the fastest returns as a result.
If you purchased the computer online, you can ship it back. All you need to do is go to
Make sure to pack all items with the original packaging. Drop the package off at your local FedEx or USPS location.
In order to get your refund, you have to wait for the item to be received at a
Scheduled Pickup
Walmart has recently added a pickup option. With this method, you will print off a return label by visiting
From there, you will print off the return label and box up the item. FedEx will pick up the item at the scheduled time.
Just as with the mail option, you have to be patient when it comes to receiving your issued refund. Your refund will hit your account anywhere from 5 to 10 business days.
Final Thoughts
Walmart’s extensive computer and laptop return policy means that you can return the product 30 days after the initial purchase.
The computer must be in the same condition as when you bought it. It’s a good idea to have the receipt, but it isn’t always required.
If you have any questions about the return, talk to a local
References
https://www.walmart.com/cp/returns/
https://www.cnet.com/tech/mobile/walmart-adds-pickup-option-for-returns-heres-how-to-use-it
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