If you own an automobile, you must have come across the name of NAPA batteries. These batteries are famously used in automobiles and trucks, therefore having a lot of customers.
If you plan on buying these batteries or have recently bought one, knowing its warranty is important.
What is the warranty of these batteries? The warranties differ on the type of batteries and the brand purchased. However, the warranty usually ranges anywhere from 18 to 36 months. NAPA Sure Start and Legend batteries have warranties of up to 18 months, while other batteries have warranties ranging from 90 days up to 36 months.
For more detailed information about the warranty and what it covers, continue reading this article.
Table of Contents
NAPA battery warranty
The warranty becomes applicable on the date you install the battery. It covers any such battery that is seen to be malfunctioning due to defective parts or poor workmanship of the manufacturers.
If any defect is seen due to wear and tear of the battery, it is not covered by the warranty.
When you bring in a defective battery to a store, the store conducts appropriate tests on the battery to see if the warranty is applicable and what the battery’s condition is.
On the occasion that the battery is found to be defective, it is replaced by a battery of the same size and capacity.
It is paramount that you write down all the defects that are present in the battery and attach them to the authentic documents of purchasing to receive more convenient customer care.
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Time frames for free replacement of batteries
Not all the batteries have the same time frame for the warranty. Free replacement will be made only when you bring the battery within the following time frames: –
In under 18 months of purchase date: NAPA Sure Start, Legend, and in under 90 days for other such automotive batteries.
In under 18 months of purchase date: for each GROUP 30H and 31 COMMERCIAL batteries, and in under 6 months for every other commercial battery.
In under 24 months of purchase date: NAPA Select and Orbital O6 batteries.
In under 3 months of purchase date: Specialty and Marine batteries, and in under 12 months for Marine batteries numbered 8301, 8302, 9934DC, and 9934HDM.
What is not covered by the warranty?
There are some instances where the damage is done to the battery will not be covered by the warranty and you will have to invest your funds. Such instances include:
- If an incorrectly tested or untested battery is put in place.
- Inadequate maintenance of the battery that leads to failure of the battery.
- Batteries that have been discharged or drained.
- The cases of the battery are damaged or broken.
- damage due to the battery due to an explosion, collision, or fire.
- Batteries that have undergone freezing or have been frozen.
If the battery you purchased has been malfunctioning due to the above-mentioned problems, then, unfortunately, your battery will not be eligible for a free replacement.
When will your battery be eligible for a free replacement?
Free of charge replacement is only applicable if the battery is brought in the designated warranty period and under certain specific claims.
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Pro-rated replacement- When is it relevant?
This type of replacement is done when modifications are made to correct the faulty material or technique if you bring the battery after the warranty term.
However, in this situation, the manufacturer only pays for the faulty component and some costs may be incurred to you. Complete replacement is not done under this type of warranty.
Time frames for partial replacement of batteries
There are guidelines available for such a replacement. A designated warranty period for different types of batteries is followed:
Later than 18 months: NAPA Legend, Sure Start, and later than 90 days for all other such automotive batteries
Later than 18 months: for each GROUP 30H and 31 COMMERCIAL batteries, and later than 6 months for every other commercial battery.
Later than 24 months: NAPA Select and Orbital O6 batteries.
Later than 3 months: Specialty and Marine batteries, and later than 12 months for Marine batteries numbered 8301, 8302, 9934DC, and 9934HDM.
What is the Pro-rated fee?
This fee is dependent on the specific amount present in the adjustment list of the value sheet when you purchase the battery.
The fee for every month is calculated by multiplying the total months it was used for and this will be the amount you will pay for the new battery.
In this scenario, the company will not be helping with the placement costs and will not be liable for any losses.
What characteristics to look for when purchasing a battery?
Whenever you are in the market looking for a battery, there are some key characteristics that you need to look into before making the final purchase.
They include lifespan, warranty, rating, reserve capacity, handles, and low maintenance.
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Best for Extreme Temperatures
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Best Overall
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Best For Hybrid Vehicles
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Batteries drain faster in cold weather, and when it comes to extreme temperature tolerance, especially in northern climes, the Odyssey Extreme Series 34/78 – PC1500 battery is the best bang for the buck. It can operate at temperatures ranging from -40°C to 45°C (-40°F to 104°F). |
The Optima 35 RedTop is the go-to battery for everything from commuter cars and pickup to classic hot rods and off-road machines thanks to its high power and reserve capacity, quick starting ability and leak proof lead acid design |
The ACDelco Gold B24R Hybrid battery features an Absorbed Glass Mat (AGM) design which allows for the high cycling capabilities that hybrid vehicles need for optimum performance. They are, after all, constantly shutting off and restarting their engines. |
Batteries drain faster in cold weather, and when it comes to extreme temperature tolerance, especially in northern climes, the Odyssey Extreme Series 34/78 – PC1500 battery is the best bang for the buck. It can operate at temperatures ranging from -40°C to 45°C (-40°F to 104°F).
The Optima 35 RedTop is the go-to battery for everything from commuter cars and pickup to classic hot rods and off-road machines thanks to its high power and reserve capacity, quick starting ability and leak proof lead acid design
The ACDelco Gold B24R Hybrid battery features an Absorbed Glass Mat (AGM) design which allows for the high cycling capabilities that hybrid vehicles need for optimum performance. They are, after all, constantly shutting off and restarting their engines.
Conclusion
NAPA batteries are one of the leading brands when it comes to automotive batteries. What makes them the best is not just their variety but their high-quality products and exceptional customer care.
When you buy a battery, their trained staff will install it for you and also provide you with great and amiable warranty terms and conditions.
The warranty works through partial and complete replacement of the faulty batteries. If you can fill the criteria of the warranty, they will provide you with an adequate replacement strategy for your product.
All these perks are available at such economical prices making them the right fit for you if you plan on purchasing batteries.
References
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