Do you know what NAPA battery warranty without receipt is? Well, you are at the perfect place to find the answer to such a question.
NAPA brags some of the best batteries around. Even so, NAPA batteries break prematurely every now and then due to manufacturer deficiency. When this happens, NAPA has a fantastic warranty in place to ensure you get your money’s worth.
Unfortunately, NAPA requires you to have the original receipt. If you do not have the original receipt, you will not be able to return the NAPA battery under warranty. It is essential to keep your NAPA battery receipt as a result.
To learn more about NAPA’s battery warranty, keep reading. This article explains everything you need to know about the NAPA battery warranty, including what you should do if you do not have the original receipt.
Let’s get started.
About the NAPA Battery Warranty
Before we dive into what you should do if you do not have your original receipt, let’s first talk about the NAPA return policy in general.
Understanding the warranty is the first step to returning your NAPA batteries under warranty.
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Does NAPA Warranty Batteries Without Receipt?
Unfortunately, NAPA does not uphold the warranty if you do not have the original receipt. This original receipt provides proof of the timeframe of the warranty and the original purchaser.
If you do not have the original receipt, you will not qualify for the NAPA battery warranty.
If you purchased your NAPA battery online, you might be able to track the original receipt down. Here’s how: If you have an account, you should be able to look through past orders. If you checked out as a guest, you should be able to still look up the order online or through your e-mail.
Tips So You Don’t Lose Your NAPA Receipt Next Time
If you have already lost your receipt to your NAPA batteries, there is not much you can do now. However, you can use this information next time to ensure you don’t find yourself in the same pickle.
Obviously, always keep your NAPA battery receipt so you can observe the warranty if needed. If you have a physical receipt, place it in a secure location, such as in an envelope at your office desk or a storage area.
Another option is to have the receipt digitally saved. You can take a picture of the receipt and e-mail it to yourself, or you can download the digital receipt to your computer.
A digital copy of the receipt works just like a physical copy, and it is easier to keep up with and organize.
NAPA batteries have a warranty that lasts 90 days to 36 months. It’s important that you look at your specific battery to determine how long the warranty lasts.
Here’s an overview of the NAPA battery warranty timeframes based on battery type:
- Optima Red Top – 36 months
- Optima Yellow Top – 36 Months
- Yellow Top – 24 months
- Blue Top – 24 months
- NAPA Legend Premium – 24 months
- NAPA Sure Start – 18 months
- NAPA Legend – 18 months
- 9834 Batteries – 18 months
- Group 30H Commercial Batteries – 18 months
- Group 31 Commercial Batteries – 18 months
- Battery Park Numbers 8302, 9301, and 9831DT – 12 months
- All Other Commercial Batteries – 6 months
- Marine and Specialty, Power, 60XDT, 6035/75, and 4035/75 Batteries – 3 months
- All Other Auto Batteries – 90 days
No matter which battery type you have, the warranty starts the day that the battery is installed. From that day, you will then have however much time the warranty describes to get the batteries replaced.
If your battery stops working while it is still under the coverage, you will want to make sure that its damage is still covered by the warranty.
The warranty covers any defective parts that are damaged or defective due to the manufacturer.
The warranty does not cover issues with installation, negligence, misuse, or accident. Some other examples of battery problems that are not covered by the warranty include:
- Failing to test batteries before installation
- Improperly installing batteries
- Drained batteries
- Frozen batteries
- Battery failure due to improper maintenance
- Broken cases of batteries
- Any damage due to collisions, explosions, or fires
Once again, the NAPA warranty covers problems related to manufacturer issues, but they do not cover any problems related to poor installation, misuse on your part, or accidents.
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What You Will Need
If the battery is still within the warranty timeframe and meets the coverage stipulations, you will need the original NAPA receipt.
If you do not have this receipt, your battery will not be under warranty, unfortunately.
NAPA Maintains the Right to Inspect the Batteries
Note that NAPA retains the right to inspect the batteries. What this means is that NAPA has the final say in whether or not the battery falls into the warranty coverage.
The NAPA professionals will test the battery to make sure it really is broken as you say.
Don’t worry. NAPA does not have a reputation for turning away batteries that truly are defective on their part.
Once again, NAPA does not honor their warranty if you do not have the original receipt. So, make sure to keep up with the receipt.
If you have already lost the receipt, you can try to find a digital copy of the receipt in your inbox or online portal. If you cannot find the receipt, NAPA retains the right to reject the warranty.
For next time, make sure to keep your receipt in either physical or digital copies so you aren’t in this scenario again. As long as you have the receipt, NAPA has a great warranty policy that they will observe.
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