When you’re looking for auto parts you want to know that you’re getting great customer service as well as a good deal. So, what is the warranty for power batteries at NAPA?
The National Automotive Parts Association (NAPA) power battery warranty covers you for a free replacement if the battery is defective due to faulty materials or workmanship, but the length of time for claiming the warranty does depend on the exact battery purchased.
There is a lot to understand about the NAPA power battery warranty so read ahead to get the full low-down for what you can expect.
Table of Contents
What Does the NAPA Power Battery Warranty Cover?
While you do get a range of different time periods to claim on your warranty, the coverage that you get if you return your battery within that time frame is pretty much the same.
The NAPA limited warranty only covers you if the battery is defective due to faulty materials or workmanship, not if it has simply run out of charge.
The store where you make your return will perform a series of tests on the battery when you bring it in. They will determine whether there is an issue with the materials or manufacturing before offering you a replacement.
Are All NAPA Power Batteries Covered Under Warranty?
NAPA Auto Parts offers a limited warranty for all of their batteries – the key is understanding what they mean when they say that it is “limited”.
While you do get a warranty no matter which battery you buy, you’re only covered under very specific conditions and not all of their batteries are covered for the same length of time.
The exact warranty that you get for your battery is different depending on the model that you choose.
What Is Not Covered By The NAPA Limited Warranty?
There are quite a lot of things that aren’t actually covered by the warranty you get for batteries from NAPA. In fact, they make sure that the bar is set pretty high for you to qualify for a replacement at all.
The warranty doesn’t cover batteries that:
- Are untested or improperly tested
- Have only been discharged
- Have failed due to poor maintenance (overcharging counts as poor maintenance)
- Are damaged due to abuse or neglect
- Have been opened or tampered with in any way
- Have had any additives introduced to the battery
- Have broken cases
- Are, or have been, frozen
- Were damaged by explosions, fire, or collisions
Basically, if your battery has been damaged for almost any reason, other than a fault in the materials or manufacturing, then you’re not technically covered.
They even make sure to state that the warranty doesn’t apply if you haven’t followed the maintenance and care instructions properly.
What Do You Get When You Claim A NAPA Battery Warranty?
If you do manage to make a successful claim, then you are eligible for a full replacement, as long as you return the battery within the correct time period for that model.
The replacement will be for another battery that is of a “similar size and capacity”, so you may not get exactly the same model.
After the warranty period has ended, you instead become eligible for a pro-rata replacement. A pro-rata battery replacement will come with a fee, which is based on how much warranty the battery had when you first bought it, and how long it has been in service.
Basically, they divide the original cost of the battery by the number of months it was under warranty, then times this by how long the battery has been in service. NAPA also points out that the seller is not going to cover installation costs, loss of time, or any other costs incurred by the customer.
What Are the Warranty Periods For NAPA Batteries?
When it comes to the different time frames that you have in which to make a claim, it does get a bit complicated. There are multiple different warranty periods to be aware of, depending on which model you buy.
This is what their most recent policy statement says.
- Within 36 months: AAA; OPTIMA automotive batteries
- Within 24 months: NAPA OPTIMA Marine, NAPA OPTIMA Commercial, and LEGEND PREMIUM automotive batteries
- Within 18 months: NAPA LEGEND PREMIUM AGM automotive, NAPA LEGEND, NAPA Power, NAPA Group 30H, and NAPA Group 31 commercial batteries.
- Within 12 months: battery part numbers 8301, 8302, 8302, 9831DT, 9833, and 9835.
- Within 6 months: all other 12 Volt commercial batteries except 9275 and all 6 Volt commercial batteries.
- Within 3 months: NAPA 40, Marine, Golf Car, Scrubber, Lawn; Garden, commercial 8 Volt, gel batteries, and for part numbers 9275, 9274, and 9273.
- After 36 months: AAA; OPTIMA automotive batteries.
- After 24 months: date for LEGEND PREMIUM flooded automotive batteries.
- After 18 months: NAPA LEGEND PREMIUM AGM automotive, NAPA LEGEND, NAPA
- Power, NAPA Group 30H, and NAPA Group 31 Commercial batteries.
- After 12 months: battery part numbers 8301, 8302, 9831DT, 9833, and 9835.
- After 6 months: all other 12 Volt commercial batteries except 9275 and all 6 Volt commercial batteries.
- After 3 months: NAPA 40, Marine, Golf Car, Scrubber, Lawn ; Garden, commercial 8 Volt, gel batteries, and for part numbers 9275, 9274, and 9273.
You do really need to look carefully to see how much you are covered for the specific battery that you choose!
So, what do you get with the NAPA power battery warranty? A lot of it depends on the model. The warranty period for full replacements ranges from 3 months all the way up to 36 months, and you’re generally eligible for a pro-rata replacement after that time.
You’re also only covered for defects due to faults in the materials or the workmanship.
All in all, the NAPA battery warranty is pretty limited, and the amount of time you have in which to make a claim varies massively from model to model.
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