One of the most popular battery brands for cars and trucks is “NAPA batteries” by NAPA Auto Parts. If you are considering purchasing a new battery for your vehicle, you should know about the warranty being offered and what it covers.
According to the limited warranty policy for NAPA Batteries, the warranty period usually lasts from 18 to 36 months. Some NAPA automotive batteries have a warranty of 90 days from the purchase date whereas NAPA Sure Start and Napa Legend Batteries have an 18-month warranty period.
Keep reading to find out more about the NAPA Battery Warranty Policy and what it includes.
Table of Contents
What is NAPA?
NAPA is considered the best vehicle brand in the industry right now. There is a wide variety of battery models to choose from, and there are batteries for cars, as well as other equipment like marine applications and lawnmowers.
The popularity of NAPA batteries comes from their high-quality making and durability. These batteries are known to be resistant to harsh weather conditions like extreme heat or cold. Plus, they have a longer battery life than most other brands.
These batteries are on the expensive side as they cost $100 to $600 on average. However, they are considered worth the price tag because of the quality and the warranty they come with.
Read also >> NAPA Legend Battery Warranty (Coverage, Claims +Time Frames)
Read also >> Napa Battery Warranty Without Receipt (What’s Covered + More)
What is NAPA’s Battery Warranty Policy?
All NAPA batteries have a warranty period of 18 to 36 months from the original purchase date. Some automotive batteries have a warranty of 90 days.
According to the warranty statement, your warranty begins after the first time you install your battery. The warranty covers customers against any faults or defects caused due to incorrect manufacturing or bad workmanship,
Are there different warranties on NAPA Batteries?
Yes, the NAPA warranty you get will depend on the battery type and brand you go for. For instance, Optima batteries have a warranty of 36 months while Legend Premium batteries have a 24-month warranty period.
You can take a look at the warranties for all the automotive batteries on the NAPA company website before deciding.
According to NAPA’s Limited Warranty Policy, you will get a free replacement battery if the product is brought in for a claim within this time:
- 36 months for Yellow Top and Optima Red
- 24 months for Yellow Top, Blue Top, and NAPA Legend Premium
- 18 months for NAPA Sure Start, NAPA Legend, 9834 batteries
- 18 months for all 31 Commercial and Group 30H batteries
- 12 months for battery part numbers 8302, 9301, and 9831DT
- 6 months for commercial batteries
- 3 months for Power, 4035/75, 6035/75, 60XDT, Marine & Specialty
- 90 days for other automotive batteries
What is included in the NAPA warranty?
NAPA has a free replacement policy for any defective battery brought to the store within the duration of the warranty.
Another option for customers is getting a prorated replacement. This refers to a partial replacement after the warranty period has ended and usually costs less than the battery’s original price.
You can calculate the partial replacement cost by reading about it on the website.
Can I Buy NAPA Batteries Online?
You cannot make an online purchase for NAPA batteries as it is not possible to ship them. However, customers can take a look at their options and reserve the battery they want through the NAPA website.
Then, they can pick it up from a store near them.
Read also >> NAPA Battery Warranty in Canada (Coverage, Claims + More)
Read also >> NAPA Gold Battery Warranty (Coverage, Claims + More)
What does the NAPA warranty not cover?
If your NAPA battery has malfunctioned, you should still know if the battery is actually eligible for a warranty or not.
There are some important factors to consider here. One important one is that the warranty covers defects or malfunction caused by the manufacturer.
Similarly, you can’t just get a free replacement battery if the battery has failed due to negligence on your part, improper installation, or poor maintenance.
For all NAPA batteries, we have compiled a list of reasons that can make the warranty claim eligible:
- Improper testing or no testing of batteries was performed before installing them.
- Discharged batteries.
- Frozen batteries.
- Battery failure is caused by poor maintenance.
- Batteries with broken or cracked cases pulled terminals or broken posts.
- Damage caused by fires, explosions, or other accidents.
How does the Warranty Claim Process Work?
The staff at NAPA will inspect the battery and carry out the required tests to determine if it can be covered under the warranty.
To understand how the damage was caused, they use to store equipment that helps assess the situation.
In addition, the customer needs to make an official claim and write down all the details of the damage and how it was first discovered.
This document is attached with the original documents of purchase when making the claim.
In some cases, the battery may simply need recharging. However, the company might take some time to determine if this was the issue.
Final Words
The NAPA Warranty Policy is quite simple, and you can rely on these batteries for a solid performance against the test of time.
In case you suspect your battery is defective, do not hesitate to take it to the nearest store for a replacement.
If you want to buy these batteries directly from the company, simply head over to napaonline.com. You can also find them in most leading stores and local retailers.
We hope you found this article helpful and informative.
References
Recent Posts
NAPA Legend Battery Warranty (Coverage, Claims +Time Frames)
Have you ever asked yourself or your friend what NAPA Legend battery warranty is? Well, you are at the perfect place to find the answer to such a question. NAPA is a supplier of many critical...
Napa Battery Warranty Without Receipt (What’s Covered + More)
Do you know what NAPA battery warranty without receipt is? Well, you are at the perfect place to find the answer to such a question. NAPA brags some of the best batteries around. Even so, NAPA...