Can I Return An Item To Walmart Without a Receipt? (Secrets To Know!)

Do you know if I can return an item to Walmart without a receipt? this is one of the questions our readers ask a lot. Well, we´ve got you covered.

Walmart is the world’s largest retailer. Walmart sells over 75 million items, including 35 million items through its online presence, Walmart.com. Over 275 million customers visit a Walmart store somewhere in the world every week.

With those mind-boggling numbers, Walmart requires a streamlined, efficient return policy.

You may wonder if Walmart will let you return an item without a receipt. Walmart’s return policy will let you return an item purchased either within their stores or at Walmart.com within 90 days, with or without a receipt. If you can’t find the receipt, your return will undergo a verification process before being approved. The store may also be able to look up your purchase in their records. 

In this post, we’ll delve deep into Walmart’s return policy, including how to make a return without a receipt.  

Walmart’s return policy without a receipt explained:

You do not have to have a receipt to return an item purchased at Walmart, although it is highly recommended.

If you don’t have the receipt, you’ll need a government-issued ID to start the refund verification process. If the refund is approved, you have three options: 

• You can exchange the item.
• If the item’s value is less than $10, you can get the cash value of the item.
• If the item’s value is more than $10, you can get a Walmart gift card for the value of the item. 

If you don’t have a receipt, Walmart may be able to look up your purchase in their records to start a return.

If you have the credit or debit card used to make the purchase in the store, bring it in and they can use that to look up your purchase.

If you bought the item online, provide the email address or phone number used when making the purchase.  

Read also: What Is Walmart Return Policy with No Receipt? (Nobody Is Talking About)

Can I return a gift bought at Walmart? Do I have to have a receipt?

Yes, you can return a gift bought at Walmart. However, gifts must be returned in-store. 

• Bring in the item along with either the order number or the sender’s email address. 
• Present a government-issued ID to start the refund verification process. 
• If the refund is approved, you can either:
  • Exchange the item.
  • Take the cash value of the item if the amount is less than $10
  • Take a Walmart gift card for the value of the item if it’s worth more than $10. 

Are there exceptions to Walmart’s 90 day return policy?

Yes, while most items bought at Walmart have a 90 day return policy, there are some exceptions. Some products have shorter return windows and some products may only be exchanged.

According to their policy, these items must be returned with their receipt.

Which items purchased at Walmart have a 14-day return window?

Some products are required to be returned within 14 days in order to be eligible for a refund or exchange. These include:

• Prepaid wireless cell phones
• Cellular phone purchased with a contract (except Verizon phones)
• Open or used, unlocked cell phones can only be exchanged, not refunded.

Which items purchased at Walmart have a 30-day return window?

Some items at Walmart are eligible for a refund or exchange within 30 days. These include most electronics including: Verizon cell phones, drones, digital cameras, televisions, audio equipment, GPS units, PCs, laptops and more. Check out Walmart.com’s return policy online for a complete list. 

How do I return an item purchased at Walmart? Can I do it online or does it have to be in-store?

Walmart makes it easy to return items purchased either online or in-store. Items can be returned either by bringing it back to the store, mailing it back, or you can even have it picked up.

All you need is the purchase receipt (if you purchased the item in-store), or your email address and order number (if you purchased it online). 

For any of these options, you can start the return process online at Walmart.com or using the Walmart app. 

If you don’t have an account with Walmart, follow the prompt “Don’t have an account? No Problem” and enter the item you want to return using the item’s barcode listed on the receipt.

If you do have an account, log in and select the item you want to return and the reason why you are returning it. 

Next, you’ll select how you want to return your item:

To return an item by bringing it back to a store:

• Start the return process listed above.
• Click “return to store” and you’ll get a return barcode. 
• Submit the return summary and you’ll get a confirmation email. Take the confirmation email and original receipt into the store along with the item. The item must be unused and returned with its original packaging.  

To return an item by shipping it back:

Walmart offers free shipping on returns using FedEx or USPS. Here’s how to start the return process to ship an item back:

• Start the return process listed above.
• Click “return by mail” and you’ll get a return shipping label.
• Package the item in new condition with all of its original packaging, stick the shipping label on the package, and drop it off at any FedEx or USPS location.

Read also: What is Walmart’s Return Policy After Christmas? (Secrets Nobody Is Talking About)

To have a return item picked up:

• Start the return process listed above.
• Click “carrier pickup by FedEx” and choose a date for pick-up. You’ll get a return shipping label. 
• Package the item in new condition with all of its original packaging, stick the return label on the package, and hand it to the FedEx carrier on the pick-up date. 
• Package the item in new condition with all of its original packaging, stick the shipping label on the package, and drop it off at any FedEx or USPS location.

References

https://www.walmart.com/cp/returns/1231920