Adidas Backpack Lifetime Warranty (How It Works + Claims)


Adidas Backpack Lifetime Warranty

Have you ever asked yourself or your friend what Adidas backpack lifetime warranty is? Well, you are at the perfect place to find the answer to such a question.

When you’re buying a bag the last thing you want is to be shopping for a new one a year later, so a lifetime warranty sounds brilliant. Unfortunately, not all lifetime warranties are quite how they seem.

Though the Adidas backpack lifetime warranty may appear to be a great deal, you might be surprised by the coverage you actually get when you read the fine print.

This article will go into detail about the lifetime warranty that Adidas offer for their backpacks and bags, letting you know what this offer really means so that you know exactly what you’re getting when you buy.

Who Are Adidas?

Before we get into the backpack warranty that they offer, let’s take a look at the company itself. Adidas was founded in Bavaria, Germany in 1924, although it didn’t take on the Adidas name until 1949.

The name comes from the founder: Adolf “Adi” Dassler. He started the company in his mother’s house, where he began making athletic equipment.

Since then, the company has grown to become the largest sportswear manufacturer in Europe and the second-largest in the United States, just behind their main competitor: Nike. They now average more than $20 billion in revenue every year.

With so much fame and financial success, surely they can afford to offer a great warranty on their products?

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Which Products Does the Adidas Lifetime Warranty Cover?

Despite the massive line of products that the company makes, the lifetime warranty that Adidas offers is actually only available on their backpacks and bags. In fact, most Adidas footwear and apparel, for which the company is most famous, are only covered for six months.

The accessories that come with a lifetime warranty are made by an official licensee of Adidas called Agron, Inc. This is the company that handles the manufacturing of their backpacks and duffel bags, and the company that is responsible for the seemingly amazing warranty deal.

However, even amongst Agron products, the lifetime warranty is rare. The other accessories that they make are not technically covered by any warranty at all. You won’t get any coverage if you purchase:

  • Adidas Socks
  • Adidas Underwear
  • Adidas Headwear
  • Adidas Water Bottles

Are All Adidas Bags Covered by The Lifetime Warranty?

Even when it comes to their selection of bags, you won’t get a lifetime warranty on all of them. This offer is only available on the backpacks and duffel bags that are made by Agron, though that does still cover quite a few different items.

Even amongst the backpacks and duffel bags, some that come under those headings might not be covered, so it’s worth checking the fine print and looking out for the “lifetime warranty” label.

Sometimes the lifetime warranty is clearly advertised, and at other times it isn’t, so it’s not always easy to tell whether or not you are getting the offer.

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What Does the Adidas Backpack Lifetime Warranty Actually Mean?

So, Adidas doesn’t offer a lifetime warranty on the vast majority of their products – it is only available on their backpacks and duffel bags (Which are made by Agron, Inc.). It’s still a great deal, though, right?

When you look into the fine print, you might not be as impressed.

The reality is that this “lifetime warranty” only guarantees that the product will be “free from defects in materials and workmanship for the life of the product or 5 years.”

Most people assume that a lifetime warranty means you can take the product back whenever you like to get a replacement if it fails, but that’s not the case here. Let’s take a look at the coverage you actually get.

What is Covered?

Adidas only offer replacements for products that they consider to have a manufacturing or material defect, not those that have been damaged through normal wear-and-tear. Additionally, they will only replace the product once.

That means that if you can’t prove that the product was faulty or poorly made, you won’t get a replacement. This is pretty standard for most warranties, though, so not too much of a surprise.

On the other hand, if you do get a replacement, you might get stuck with another defective product that you will have no warranty for. Not ideal!

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For How Long?

Maybe the warranty doesn’t cover everything that you want, but it still lasts for a lifetime, right? Not quite.

The term “lifetime” here actually just means what they consider to be the reasonable life of the product, and this expires after just 5 years.

To recap, you are only covered for manufacturing or material defects, you only get one replacement, and the warranty only lasts for 5 years. It doesn’t quite live up to what you expect from a “lifetime warranty”, does it?

Still, 5 years is certainly a lot more than you get for most other products. It means that Adidas believes that their bags are designed to last for a minimum of 5 years through normal use.

How Do You Claim an Adidas Lifetime Warranty?

If you do make a claim, here are a few hoops that you will be expected to jump through.

  1. You can use the Adidas accessories website: http://www.adidasaccessories.com/warranty
  2. You must be located in the US with a valid US postal address.
  3. You will need to fill out a form and attach pictures.
  4. You need to enter the style number from the product information tag.
  5. You will then get more instructions via email.
  6. It can take 7-10 days for your claim to be processed.

If you’re having trouble with your claim, you can also phone at (800) 966-7697.

What Bags Does Adidas Sell?

You can buy a large variety of different bags from Adidas – there are over 250 different options available on their website right now! Their product selection is pretty extensive, and it includes:

  • Backpacks
  • Waist Bags
  • Duffle Bags
  • Gym Bags
  • Crossbody bags
  • Lunch bags
  • Mini Backpacks

Conclusion

What you need to know is that the Adidas backpack lifetime warranty is perhaps more limited than you might expect, and it is only available on their backpacks and duffel bags. As with most warranties, you are only covered for manufacturing or material defects, not wear-and-tear.

Perhaps the bigger surprise is that this warranty only covers the expected “lifetime” of the bag, and it expires after 5 years.

At the end of the day, it’s not a bad warranty period for a bag, but you might agree that the terminology feels a bit deceptive.

References

http://www.adidasaccessories.com/warranty

https://www.adidas.com/us/help/us-products/what-is-the-warranty-on-my-products

Lindsey

Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.

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