Walmart Battery Return Policy (What’s Covered, Claims + More)

Have you ever asked yourself or your friend what Walmart‘s battery return policy is? Well, you are at the perfect place to find the answer to such a question.

Your battery is an integral part of your vehicle. It’s important that you always have the option to return the battery if it does not work out for any reason. What is Walmart’s car battery return policy?

If the battery you purchased from Walmart is faulty, unused, or simply doesn’t fit your battery mount, you have the option to return the battery to Walmart within 90 days of the initial purchase. You will need your receipt and original packaging in order to get a full refund.

For a complete overview of the Walmart car battery return policy, keep reading. Everything you need to know about coverage, time frame, and needed materials can be found below. Scroll down for all of this and more.

Table of Contents

Walmart Car Battery Return Policy

If you purchased a car battery from Walmart, that battery is covered by a return policy.

If you’re not satisfied with your battery for any reason, you can return the battery for a refund, as long as the battery meets a few stipulations described by Walmart.

Here is a complete look at the Walmart car battery return policy:

Coverage

Walmart explains that car battery buyers can return the battery for a number of reasons. Some examples of when you can return the car battery for a refund or exchange include:

If the battery is only reading 12.45 volts or less.
If the car battery is not holding its charge.
If the car battery is not working.
If the battery does not fit your battery mount.
If you have changed your mind and the battery is unused and not installed.

As you can see, this coverage is pretty comprehensive, especially for a battery. If your battery is not working for any reason or you change your mind, Walmart accepts returns.

What Is NOT Covered

Of course, you cannot return the Walmart car battery for just any reason. If the battery is damaged due to an installation error or wreck, it is not eligible for a refund.

Likewise, you cannot return the battery if you change your mind after installing and using it in your vehicle.

What I Needed to File a Claim

In order to return your Walmart car battery without any issues, it’s essential that you have the original packaging and your original receipt.

If you do not have these two things, you will not be able to get a refund in the form of cashback.

Do you absolutely need the receipt, though? Not necessarily. If you do not have the original receipt, some managers will still approve the return, but you will only get paid in-store credit.

You are not eligible for refunds to your card.

Window of Coverage

Under Walmart’s return policy, you have 90 days after the original purchase to return the battery. If you do not remember the day you purchased the battery, you can look at your receipt.

The day and time of purchase will be listed there.

How Does Walmart Issue Returns on Car Batteries?

Whenever you return a car battery to Walmart, there are three return options: refund to your original car, store credit, or exchange.

If you have the original receipts, you have the option to select all three of these return options. Returns without the receipt have fewer options, though.

If you wish to return your car battery and do not have the original receipt, you can only get refunded in the form of store credits, but you can still exchange the product.

If you select an exchange or store credit, the refund will be issued automatically. You will be able to walk out of the Walmart location with the store credits, new battery, or have the new battery on its way.

Getting the refund issued to your account takes a little bit longer. It will normally take around 5 business days for the refund to hit your account.

How Can I Claim My Walmart Car Battery Warranty?

If you want to return your Walmart car battery, double-check that the reason for return meets the stipulations before and that the battery is still in the return window. If it is, package the battery backup in its original box.

Bring the packaged battery back to the Walmart location where you purchase the battery.

If you didn’t buy the battery from a Walmart auto care center, visit the automotive department instead. Show the clerk your original receipt and provide the battery.

At this point, the staff will test the battery to verify your claims. Once the return is accepted, you get to choose how you are refunded.

Walmart Retains the Right to Reject Returns

Even though Walmart has a great return policy, Walmart retains the right to reject returns for whatever reason. It is up to each location’s manager to determine if a return is valid.

If your return clearly falls under the approved terms as described above, managers will be happy to issue a return, refund, or exchange.

If the return reason falls into gray area, it is up to the discretion of the manager who has the final say in the matter.

Walmart may limit your right to return products if you are clearly abusing the policy. So, only utilize Walmart’s generous return policy if you really need it.

Final Thoughts

Walmart offers an extensive return policy on their issued car batteries. If the battery is faulty, unused, or does not fit your mount, you can return the battery within 90 days of the original purchase.

To have full refund options, keep your receipt and show it to the clerk whenever you bring the battery to the return.

If you have lost your receipt, you may still be able to return your battery, but you won’t have as many refund options.

Remember that Walmart retains the right to refuse a return. If managers think you’re lying or abusing the policy, they have the right to refuse your request.

So, be respectful and try to keep the original packaging and original receipt in the best condition possible.

References

https://www.walmart.com/c/kp/battery-groups