Target Return Policy Video Games (Coverage, Time Frame + More)

Target Video Game Return Policy

Do you know what Target’s return policy for video games is? Well, you are at the perfect place to find the answer to such a question.

Target is one of the largest retail chains in the country, and they sell plenty of video games, consoles, and products in-store and online. If you aren’t satisfied with a video game purchase from Target, you probably want to return the product. Here is a quick look at Target’s video game return policy:

Target accepts unopened and unused video games for major consoles including PS4, PS five, Xbox, PS5, Wii, and Nintendo Switch. You have 30 days from the date of purchase to return Target video games, though Target RedCard users have a 60-day return window. You must have the original receipt and a valid photo ID for a full refund.

Although this is a quick overview of Target’s return policy, there is more to know about returning video games to Target. Keep reading for a comprehensive look at Target’s return policy concerning video games.

Does Target Allow Returns on Video Games?

Yes. Target allows returns on all video games. You can return video games that were purchased in-store or online.

Note that you will need your ID and the original receipt in order to return the video games. If you don’t have these two items, your return may not be accepted. The items must be unopened too.

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What Is The Target Video Game Return Policy?

Like most other stores, Target has a specific return policy. It’s important to be aware of the return policy window, required items, and exceptions to ensure you can get your full refund on your product. Here’s a look at Target’s video game return policy:

Items Covered

Target offers a video game return policy for most unopened, unused video games. This includes video games for the PS4, PS5, Xbox, Wii, and Nintendo Switch. The video games must be unopened and unused to qualify.

If the video game is opened, Target will not accept the product for return. That being said, Target will allow you to exchange an opened video game in-store, but you must exchange it for the same game on a different gaming platform.

For example, Target will allow you to exchange the game if you accidentally purchased it for the PS4 but you have a PS5.

Return Policy Window

The Target return policy window covers the first 30 days of purchase. So, you will have a month to return your video game to Target.

Once the return policy window has closed, Target will not accept the video game return.

Required Items

In order to return your video game to Target, you need two things: proof of purchase and a valid photo ID. Proof of purchase most obviously refers to the original receipt.

If you have lost your receipt, you can try to return the video game with another proof of purchase.

For example, you can track your order and prove that you purchased it if you paid for the item using a personal check, the Target RedCard, and major debit cards or credit cards.

However, having your original receipt is by far the easiest way to return your video game to Target. As a result, it’s best to look for this item before opting for one of the alternative methods.


Keep in mind that there are some exceptions to this return policy. For example, Target RedCard holders have an extra 30 days in addition to the 30 day window to return all items, resulting in a 60 day return window.

The return policy may also be different if you purchased a limited-time-only collection or a holiday collection.

Talk to a Guest Services representative if you have any questions concerning return policy exceptions.

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How Do I Return Video Games at Target?

Here are the instructions for how to return video games at Target, both in-store and online:


The easiest way to return video games at Target is to return the item at a physical storefront location. You will have up to 30 days to return or exchange your video game for a full refund, assuming you have the original receipt and a government-issued ID.

Visit the Target guest services kiosk, which is normally at the front of the store. They will assist you throughout the return process.

The return process is easy, straightforward, and safe when you use the in-store method.


You can return video games through Target’s website. You will need the original receipt, the product’s barcode found on the Target app, the Target delivery or shipping confirmation email, and your original form of payment.

If you have a Target account, you can simply find the item if you ordered it online instead. Select that you want to return the product. When using this method, you have to provide the reason for your return.

Target will provide you with a shipping label that you will need to print. Unfortunately, you will need to cover the shipping fees associated with the return.

How Long Will My Refund Take?

How long your refund takes depends on how you purchased the item. Third-party credit cards take the longest with a refund processing time of 1 to 3 days.

Cash and Target RedCards will take 1 to 2 days. If you requested a refund through the online return center, all refunds may take up to 5 days.

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Final Thoughts

If you purchased a video game at Target and are not satisfied, you can return the video game, but there are some stipulations you need to know about.

The standard return window is 30 days, and you need the original receipt and your valid driver’s license in order to get a full refund.

There are some exceptions to this policy. For example, unopened products are not accepted, and Target RedCard holders have an extra 30 days to return their products.

Keep these exceptions in mind whenever you are returning video games to Target.

If your video game is still within the 30 day return window, you can return the product in-store or online.

The in-store method is the fastest, but you may feel more comfortable returning the product online. Either way, you will get your refund quickly and safely.



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

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