Lindsey, do you know what Monday Swimwear’s return policy is? This is one of the questions our readers ask a lot. Well, we´ve got you covered.
Monday Swimwear accepts returns of items that are in their original state. Items can not have been worn or altered. You must leave the tag and any sanitary liners intact. You have 14 days from the time you receive your order to request a refund. Monday Swimwear processes returns within 14 days of getting the merchandise back and charges a fee for restocking.
It’s important to know a retailer’s return policy, especially if they’re an online retailer. Shopping online is convenient but doesn’t allow you to touch items or try them on. This is the case with Monday Swimwear.
We’re exploring the ins and outs of this popular website’s return policy. Keep reading for what you need to know.
What Is the Monday Swimwear Return Policy?
You have 14 days from receipt of your items to request a refund. This also includes exchanges or store credit.
Monday Swimwear will accept your unworn and unused items back in the same condition you received them in. They must have the tags still attached. That means you don’t want to rip the tags off without having tried on your swimwear. The same is true of the liners installed in the bathing suit bottoms.
Any refunded money goes back to you in the same form of payment that you used to purchase the merchandise.
For instance, if you used a credit card to pay for your swimsuit order, you cannot get a cash refund. The money will be credited back to the card you used.
You can also exchange your swimwear for a different size or color as long as you return what you received in new condition.
Finally, if you would like a credit to use with Monday Swimwear on a future purchase, you can request that, as well.
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Are Shipping Fees Refunded?
Monday Swimwear refunds the purchase price of the items you bought. They do not refund any shipping fees.
That being said, if your order is incorrect, you will likely get your shipping refunded, as well. Or, in the case that you want the order corrected, you most likely won’t have to pay the additional shipping fees to receive the corrected order as it’s a mistake on the part of the company.
Can I Return Sale Items Purchased from Monday Swimwear?
Monday Swimwear does put items on sale sometimes. If you buy sale items and find they do not fit when you try them on, you won’t be able to return them.
All sale items are considered final sales and are not covered under the return policy.
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Does Monday Swimwear Charge Fees for Returns?
Many retailers charge a restocking fee when processing returns. Monday Swimwear charges a $6.95 restocking fee for returns.
Restocking fees are fairly common. Companies charge them because it takes time for employees to receive items back and get it ready for resale.
That’s time that could be spent doing other tasks to bring in more profit.
Is There a Restocking Fee for Exchanges?
Monday Swimwear does not charge the restocking fee to process an exchange. The company expects to have items exchanged because of the nature of their business.
Customers need to try their swimwear on to know if it fits and many times they’ll need a different size.
The company also won’t charge a restocking fee for returns of defective merchandise.
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How Do I Submit a Claim for a Return with Monday Swimwear?
Returns are easy with Monday Swimwear. You have 14 days to submit your claim. On their website, you’ll go to the bottom of the home page. On the left side of the page, there is a menu entitled Customer Care. Select Start a Return from that menu.
The link will take you to the Returns and Exchanges page. You’ll need your order number and the zip code for where your items shipped to. Enter those and click the Start a return button.
Follow the prompts and the instructions for how to complete your return.
Once Monday Swimwear receives your returned items, you’ll receive any refund due within the next 14 days.
Can I Return Items from an International Location?
The same return policy applies for international locations. The items must be in original condition with tags and liners still attached.
There is a slight difference for customers located in Canada. You may submit your claim for a return and get a label from the company.
You may also exchange items the same way. However, the restocking fee for returns coming from Canada is $15 per order.
Can I Return Items I Purchased Using a Discount Code?
You can return items purchased using a discount code if the items were priced at full retail value.
Sometimes discount codes are indicated as final sale for use, though. If that’s the kind of discount code you used, then your item will be final sale and won’t be covered under the return policy.
Monday Swimwear has a return policy that allows you to get a refund for items you don’t want if they’re in the original condition when you send them back.
Your money will be refunded to the method of payment you used. You will not get a refund for any shipping you paid. You will also be charged a restocking fee.
Monday Swimwear gives you 14 days to submit a return request. Once they receive your items, you’ll get your money back within the next 14 days after that.
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