Hollister Swimwear Return Policy (In Store Returns + More)

Do you know what Hollister’s swimwear return policy is? this is one of the questions our readers ask a lot. Well, we´ve got you covered.

If you have ever purchased swimwear from Hollister, you may find yourself needing to either return some items or make an exchange for a different size. But are returns and exchanges allowed on swimwear?

So, what is Hollister’s swimwear return policy? Luckily, there is no special return policy regarding swimwear. The only items that Hollister does not allow returns on for hygienic purposes are face masks. As long as your items are in their original condition, swimwear may be returned to Hollister for a refund or exchange.

The rest of this article is going to go into Hollister’s return policy in depth, including restrictions, exclusions, and how to take advantage of it.

Table of Contents

What is Hollister’s return policy?

As outlined in the introduction, Hollister has no special return policy regarding swimwear. Their general return policy is fairly generous, with few rules and restrictions.

In order to make a return at Hollister, your items must be in their original, unused condition. You cannot return or exchange worn items.

They must have the tags, and you must have a receipt, order confirmation, invoice, or other proof of purchase in order to start the return.

If you want to get a refund to your initial form of payment (such as whichever card you used to make the purchase in the first place) you must be sure to make the return within 30 days of the original date of purchase.

If you initiate a return after this date, you will only be allowed to receive a refund in the form of a Hollister merchandise credit.

Can I return items without a receipt?

In some cases, Hollister will allow you to return items without a receipt. However, this will be up to the discretion of a sales associate.

You should go to a physical Hollister store and speak with the manager if this is the case for you.

If they choose to accept your return, you will be asked to provide valid forms of identification. This is so that Hollister can track your receipt-less returns.

They want to ensure that people are not taking advantage of their return policy by repeatedly returning items without a receipt, since those items could be stolen or purchased secondhand.

If your return is accepted, you will also not be able to receive a refund to your original form of payment. You will only be able to make an exchange or get your refund in the form of a merchandise credit.

Can I return items after 30 days?

Yes, you can return items after 30 days. However, you will not be eligible to receive a refund back to your original form of payment.

Instead, you will only be able to get your refund as a merchandise credit (in the form of a Hollister gift card).

How do I return items to a Hollister store?

To return items to a Hollister store, you must first make sure that you have all of your items with tags and in their original condition, plus your proof of purchase.

Things will go much more smoothly for you if you have everything together! Once you have these things, gather your items and take them to your nearest Hollister store.

At the store, locate a sales associate and let them know that you want to make a return or exchange. They will be able to help initiate this process for you.

They will ask you for your items and proof of purchase. If you do not have the proof of purchase, be prepared to provide a valid form of identification.

You will then be able to receive your refund, either in the form of your original payment if you had the proof of purchase and your return was made within 30 days, or in the form of a merchandise credit if either of those terms do not apply to you.

How do I return items online?

Returning items online is fairly simple. You must first visit the Hollister website and locate the Help page. From there, you can find a button that says “Start My Return” underneath the Returns ; Exchanges tab. Click on it.

If you have a Hollister account, you will be able to sign in and easily locate your order through your order history.

If you checked out as a guest, you will be prompted to enter your email and phone number in order to look up your order.

Once you have located your order, you can move forward with the return or exchange. Follow the prompts on the screen.

At the end, you will be given the option to either mail back your items using the pre-made label that Hollister will provide you, or you can use your own chosen shipping carrier to send back the items at your own shipping cost.

If you choose to use Hollister’s premade label, $7 will be deducted from your refund to pay for shipping.

So, if you only have one very small item to return, it may be more cost effective to choose your own shipping carrier.

What is Hollister’s return address?

If you choose not to use the pre-made return label that Hollister will provide you, then you must use your own shipping carrier to return your clothing and accessories.

The address you will send your returns to is as follows:

Hollister Co. Returns

100 Hollister Co. Way

New Albany, OH, 43054

USA

Conclusion

So, what is Hollister’s swimwear return policy? There is no special return policy for swimwear, thankfully!

You are able to return them just as you would any other item to Hollister. However, the policy does state that the items must be in their original unworn condition, and that you must have a receipt or other proof of purchase.

If you wish to receive a refund to your original payment form, you must make the return within 30 days of the original purchase date.

If you do not have a receipt or if it has been longer than 30 days, you may still be able to make a return at the discretion of a Hollister sales associate.

However, you will not be able to receive a refund for your original form of payment. You will instead only be able to receive a refund in the form of a merchandise credit.

References

https://www.hollisterco.com/shop/us/help/online-return-exchange-policy