Do you know what Hollister’s return policy in-store is? this is one of the questions our readers ask a lot. Well, we´ve got you covered.
Whenever you shop at Hollister, we hope that you leave with products you love and want to wear again and again. Unfortunately, that is not always the case.
The good news is that Hollister offers a great return policy so that you can get store credits if you don’t love your products.
So, what is Hollister’s return policy in store? Per the Hollister return policy in store, you have 30 days to return your items unless it is the holiday season. The items still need to be in sellable condition, and you will need the original receipt. If everything looks good and falls under the return window, you will get refunded with store credit in the form of a gift card.
Keep reading to learn more about the Hollister return policy in store.
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In Store Hollister Return Policy
Hollister’s in store return policy is pretty straightforward and easy. All items purchased through Hollister, whether they are purchased online or in store, can be returned to one of the Hollister in store locations.
Under their return policy, there is a 30 day return window. This means that you have 30 days after the initial purchase to return your items. Once the 30 day window has closed, you cannot return your Hollister items anymore.
You need more than just your returnable item in order to qualify for Hollister’s in store return policy. You also need the original receipt, invoice, or payment confirmation. If you do not have the original receipt, you cannot return your items.
So, bring your original receipt and the item you want to return to an in store location within the 30 day window.
There, a representative will evaluate the condition of the clothes. As long as they are still sellable, you can return the item.
Once you’ve been approved for the return, you will get a refund in the form of store credits. Those store credits will be put on a gift card that you can spend at Hollister at a later time.
The amount of money put onto this gift card is equivalent to the value of your return.
Please note that you will actually have to physically visit the store to return an item. You cannot just mail your returnable items to the store.
You have to arrive in person with the item you want to return and the original receipt. You can technically mail-in purchases you bought online, but this mailing option does not apply to items purchased at stores.
In Store Hollister Holiday Returns
The in store Hollister holiday return policy is almost identical to the regular policy. The only difference is the return window.
For regular returns, you only have 30 days from the date of purchase to return your items. For holiday purchases, you have longer.
If you purchase Hollister items between November 1st and December 31st, you have until January 31st of the following year to return your items.
You will still need the original receipt for the return, but at least there is an extended return policy window for holiday purchases.
Items That Do Not Fall Under The Hollister Return Policy
Most items purchased at Hollister fall under the return policy. This includes Hollister items purchased at physical locations, as well as items purchased online.
However, there are some items you cannot return through the return policy.
Most importantly, any items that are not in sellable condition any longer cannot be returned. In other words, if you destroy the garment, Hollister will not issue a refund for that product.
This stipulation makes a lot of sense, and it is one that almost all stores apply to their return policy.
Don’t worry, Hollister does not have a reputation for turning down returned items. Unless there is something obviously wrong with the clothes, you can return your Hollister products for a refund.
You also cannot return any masks purchased through Hollister.
Since 2020, Hollister has been selling reusable masks. These masks cannot be returned for hygienic purposes.
Other Special Considerations
There are a few other special considerations to be aware of about the in store Hollister return policy. These specifications are outlined in the return policy, but most people don’t read the fine print too carefully.
Although you can return in store and online purchases to any Hollister in store location, you cannot do so with outlet purchases.
If you purchase anything from a Hollister outlet store, you must return the item through a Hollister outlet store as well.
Additionally, any items that were bought as a form of discount, promotion, or sale can only be refunded the amount you paid for the product. So, even if the product is worth more now, you will only get refunded the amount you paid.
That being said, Hollister offers a great refund policy if something you purchase decreases in price dramatically within seven days of your purchase.
For example, let’s say you purchase a shirt, and the next day Hollister has marked it down 50%. You can take the shirt and your original receipt to that store.
You will be refunded in store credits for the difference between what you paid and the discounted price. You only have seven days to do this.
Hollister has a very fair and reliable in store return policy. You have 30 days to return your purchased items in order to qualify for store credits.
You will need to bring the item you want to return and the original receipt if you want the refund.
The Hollister holiday in store return policy is a little bit different. The only difference is that you have until January 31st to return your items, as opposed to 30 days from the initial purchase date.
For holiday returns, you need the original receipt as well.
Keep in mind that there are some special considerations for the in store return policy. For example, outlet purchases need to be returned at an outlet store, and masks do not fall under the policy.
Other than these special considerations, most Hollister items fall under the main return policy.
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