Have you ever asked yourself or your friend what J Crew return policy after 30 days is? Well, you are at the perfect place to find the answer to such a question.
J Crew does not provide customers with the ability to return any product after 30-days, with or without your receipt. If you were under the impression you had 60-days, it could be because that was the old policy, but it has been changed to 30-days with little in the way of exceptions.
Not only are you only given 30-days to return an unwanted item from J Crew, but you also have to carefully follow specific procedures and meet certain criteria in order for the return to go through smoothly.
In this article, we will give you all the information you need to get your money back, if at all possible.
Table of Contents
What Is J Crew Return Policy after 30 days
In short, the return policy for J Crew after 30-days in there isn’t one. If you bought an item you don’t want and didn’t take it back to the store in the specified time frame; you are stuck with it.
These rules and regulations are followed very strictly by all stores and online.
What Items Can Be Returned to J Crew?
As long as you are still in the 30-day time frame, almost everything you purchase from J Crew can be either returned or exchanged for the same price you originally paid. The only items, not refundable include:
- Personalized monogrammed items
- Vintage and customized clothes
- Items marked as “final sale.”
- Damaged items or items that were altered in any way
You also can not return anything that was washed or used in any way.
Read also: What Is TJ Maxx Return Policy after 30 days
Can You Return Items to J Crew Without a Receipt?
Getting your money back on a return at J Crew will go 100 times smoother if you have your original receipt in hand at the time of the transaction. However, you are not completely out of luck if you don’t.
If you have the store’s information where the purchase took place, the last four digits of the credit card used to make the purchase, and the date you were at the store, J Crew can look up your receipt and issue you a refund.
If the cashier at your local store makes the process seem impossible, you can have this done online through chat.
If you made a purchase with a gift card or cash at JCrew, there is no way to track your purchase to prove it was a legit sale, and there is no way to get any type of refund, including store credit.
Our advice to you is to keep your receipt easily accessible for 30-days after purchasing anything from a J Crew location.
What is J Crews Policy For Returned Items?
If you want to return a purchase from J Crew and you have the original sales receipt, you can take this back to any J Crew location to get a full refund.
This refund will be given back to you in the same way you originally purchased the product unless otherwise discussed and agreed apon.
The only way you can return something to J Crew is if the item is coming back in its original condition at the time of sale with the appropriate tags still in place and in unused condition.
You can also return items purchased online and over the phone. If you go online, you can obtain a prepaid packaging label for a fee of $7.50, which will automatically be deducted from the return amount.
To make returns easier on customers, J Crew also makes it possible to take online orders to a physical location for the return process eliminating the return shipping fee.
Can You Return a Gift to J Crew?
Yes, you can easily return an unwanted gift to J Crew through the online service; if you are returning your gift by mail, you will be required to pay the non-refundable prepaid $7.50 receipt.
If you are returning a gift in-stores, you will be required to provide a gift receipt.
No matter which way you decide to return a gift, you are only going to have the option to obtain store credit for your return.
Gift returns are the only way you can actually obtain an exchange from J Crew stores and require a gift receipt in order to do so.
What is J Crews Exchange Policy After 30-days?
Similar to J Crews’ return policy, you can not exchange any items after 30-days. However, unlike the return policy, there is no way to actually exchange a product at any J Crew locations, in-store or online.
The best way to obtain an exchange from J Crew is by returning the item, waiting for a refund, then purchasing the product you wanted.
Can J Crew Purchases be Returned to a J Crew Factory Location?
No, this is another situation that is not allowed according to the J Crew policy and regulations for returns. If you purchase an item from J Crew, it must be returned to a J Crew store or mailed to a J Crew address.
If you purchased an item from J Crew Factory, you could only return it there.
Summing Things Up
If you have an item you purchased at J Crew more than 30days ago, you are stuck with that item for good. Unfortunately, there is no way to get around the J Crew return policy, which states all returns must be completed within 30-days of the original purchase.
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