Hollister Return Policy After 60 Days (Your Complete Guide)

Hollister Return Policy After 60 Days

Not everything you buy will look the way it does on someone else, so having the opportunity to return merchandise after you purchase it online or in stores is huge.

Many clothing stores have specific return policies that require you to follow strict rules in order to get your money back, especially over a long period of time.

So, what is Hollister’s return policy after 60 days? After 60-days, you can still return your undamaged Hollister clothing to the store; however, you will only receive store credit for these items. All items must be returned with the original receipt, your order confirmation, or an invoice, or your items will not be accepted.

Hollister makes returning products relatively easy to do, giving you the opportunity to order clothes online or pick items up in-store without any reservations and peace of mind knowing they can come back if they aren’t exactly what you hoped for.

What is Hollister’s Return Policy After 60 Days?

If you are returning an item to Hollister and it is less than 30 days from the original purchase dates, then you can obtain a full refund in the amount you purchased the item for, given back to you in the original payment method; if you paid by credit, the funds are returned to your credit card, if you paid in cash, you would receive cash back, etc.

Life happens, and sometimes we forget to return these things within the required time period.

If this happens to you with a Hollister item, no worries; as long as you still have your receipt, invoice, or order confirmation, you can return these products for up to 60 days for store credit.

Read also: Hollister Return Policy In Store (Exchanges – All You Need To Know!)

Can Your Return Products to Hollister Without a Receipt?

According to Hollister’s website, they will not accept any items without a receipt, order confirmation, or invoice.

Without one of these options, you are stuck with the product, so holding onto that little piece of paper until you are absolutely sure you love the item is crucial.

Can You Return Hollister Products Online?

Yes, you can return Hollister products online. In order to receive the refund back in the same way you paid for it, the refund must be started before 30-days have passed from the original purchase date.

If the item is sent back after the initial 30-day time frame, you will be refunded in the form of an eGift card.

You can start the refund process by logging onto the Hollister website and going into the help section and clicking on the ” Lookup order to return or exchange” option. 

Once you complete the return form, you will receive a return label, and a $7 return fee will be deducted from your refund. 

If you choose to send your items back at your own expense through your own carrier, you are responsible for any fees and the products must be sent to the Hollister distribution center at:

Hollister Co. Returns
100 Hollister Co. Way
New Albany, OH 43054

Once the product has been received, the refund will be applied to your account or an eGift card will be sent to your email.

If you purchased an item with same day shipping, those returns must be made in-stores and cannot be sent back by mail.

Can You Return Your Items to the Store?

If you want to avoid paying a shipping fee and the hassle of shipping your products back, you can easily take whatever item you want to return back to any of the Hollister brick and mortar locations.

Once again, make sure you bring the original receipt with you, or you will not be given a refund. 

Can You Return Used Items to Hollister?

Simply put, yes, Hollister will accept used items back as long as they are in resealable conditions and you bring them back with the original receipt.

If the item has any noticeable wear or damage to it, the refund will be rejected. 

You can also bring your items back if you picked up the wrong size or color, and the exchange process will be fairly simple. 

Read also: Hollister Return Policy Sale Items (What’s Covered + More)

What Items Can’t Be Returned To Hollister?

Hollister’s return policy doesn’t have any specific information regarding items that are not accepted back as a return except for face masks due to health concerns.

However, that doesn’t mean they will take everything back as a return, even if you do have the receipt.

There are exceptions to the rules that can be made by Hollister employees at their own discretion, typically regarding things like underwear, swimsuits, perfume out of the original packaging, gift cards, etc. 

Does Hollister Extend Their Returns During the Holidays?

Many stores tend to extend their return policy during the holidays, giving people time to purchase gifts for loved ones and then giving the receiver time to bring them back to exchange or return. 

Hollister is one of these stores, allowing their customers to purchase merchandise from November 1st through December 31st, with the ability to bring it back for a full refund as long as you have the original receipt, gift receipt, order confirmation, or invoice.

Keep in mind these items are also subject to be denied refund based on the condition they are in upon return.

How Strict is Hollister’s Return Policy?

Hollister stores and online shops are very strict regarding the return policies. They absolutely will not accept any products back for a return or exchange without proof of purchase.

You also will not get any leniency after 30-days as far as how you get your money back. 

Once you go past 30-days after the initial purchase of your items you will only receive store credit or an eGift card to Hollister.

Summing Things Up

To sum things up, if you have an item from Hollister that you need to return past 30-days from the original date of sale, your only option is to take store credit for the transaction.

If you don’t have a receipt, you won’t have any options to return your purchase whatsoever. 




Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.

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