Hobby Lobby Return Policy With Debit Card (Full Guide)

hobby lobby return policy with debit card

Do you know what Hobby Lobby’s return policy with a debit card is? this is one of the questions our readers ask a lot. Well, we´ve got you covered.

Hobby Lobby is an American retail company dealing with arts and crafts products as well as home, office, and party supplies. The company has over 969 stores across 47 states in the USA. 

If you recently purchased something from Hobby Lobby, you might want to know if they accept returns. And, what if your payment method was a debit card?

According to Hobby Lobby’s return policy with a debit card, you can return an item within 90 days of your purchase and get a refund. Depending on the payment method used; debit card, credit card, or cash, you will receive the refund in the same way. 

If you’re an arts n crafts lover and are planning to stock up from Hobby Lobby, you should know all about their return, refund, and exchange policy. Keep reading this article because we’ve got it all covered.

What is Hobby Lobby Return Policy?

If you are not satisfied with your purchase, Hobby Lobby has an easy return policy. You can simply return the product within 90 days of the purchase date.

The company is quite accommodating and customer-friendly and its management will process returns without asking any questions. 

However, you need to make sure that the product is in original, unused, and sellable condition. If you had already opened it, the company has the right to refuse your request. 

Usually, it will take up to 14 days to get the full refund on a returned item. 

Read also: Hobby Lobby Return Policy on Sale Items (Your Complete Guide)

What is Hobby Lobby Return Policy For Debit Card Purchases?

As long as you are returning the item within 90 days of purchasing it, and you have the store’s receipt, you will get a refund regardless of the form of payment used. 

If you purchased something using your debit card, you will not be able to receive a refund in cash. Instead, you will get the money back in the same debit card you used to make the payment. 

It can take up to 10 business days to receive the full refund on your debit card. The same rule applies if you used a credit card at the time of purchase.

Can You Return An Item to Hobby Lobby Without Receipt?

If you have the original receipt with you, you have a return window of 90 days. However, without the receipt, you can either exchange the purchased item or get product credit on its lowest selling price in the last 60 days.

For this process, you will need to have a valid ID card as proof of your identity. 

You will receive the merchandise credit from Hobby Lobby within 10 calendar days. Then, you can purchase something else using the credited amount.

Depending on the issue, Hobby Lobby can refuse the return request if there’s no receipt.

You should also note that you can’t return Cricut, Silhouette, or embroidery/sewing machines if you don’t have a receipt, even if they are in perfect condition.

Read also: Hobby Lobby Return Policy After 90 Days (Full Guide)

Hobby Lobby Return Policy for a Defective Item

If you have received a defective or broken product from Hobby Lobby, you can easily return or exchange it. However, the return policy for defective products states that online orders cannot be returned in-store. 

If you received a broken or defective item, you can email Hobby Lobby or call customer support at 1-800-888-0321 from Monday to Friday, 8 AM to 5 PM CT to make a return. 

What Is Hobby Lobby Exchange Policy?

Can you exchange a product if you don’t like it upon receiving it or have changed your mind? Well, this is not possible at Hobby Lobby.

You can simply request a return and get a refund, and then make your new order.

Before trying to return your Hobby Lobby order, it’s best to make sure and know the following:

  • The product is not opened or used and is still in its original condition. 
  • You will not be entitled to a refund of the shipping or handling charges.
  • Damaged merchandise you ordered online cannot be sent back to a store.
  • Unless it’s the company’s fault, you have to pay for the cost of returning the item, the shipping charges, etc.

How Can You Return An Item to Hobby Lobby?

There are two main ways to make a return to Hobby Lobby; in-store or online. Let’s go through the process for both of these return methods:

Visit Your Local Store

Head over to your nearest Hobby Lobby store to return an item you bought from the store or from the website. 

  1. Go on the Hobby Lobby website, and find the store locator.
  2. Visit the nearest store.
  3. Take along the item and its invoice. If you don’t have the invoice, simply call 1-800-888-0321.  
  4. After reviewing your case, the store manager will process your return.

Ship By Mail

The other option is to return the item through the mail if you are unable to visit the store. You can do this by following these steps:

  1. Visit the order return page on the Hobby Lobby website. 
  2. Fill in your order number and billing postal code and then look up your order.
  3. If you don’t have the order number, you can fill in the alternative return form on the page.
  4. Once you have filled in the form, you can pack your order in its original packaging and send it to the following address along with the return form:

Hobby Lobby Return Address
Attention: Returns
7600 A SW 44th St
Oklahoma City, OK, 73179.

Read also: Hobby Lobby Return Policy on Christmas Trees (Your Complete Guide)

Final Words

To wrap it up, you can’t return a product to Hobby Lobby once 90 days have passed after its purchase.

Plus, it’s always recommended to keep the receipt with you as it will make the return process simple and hassle-free.

It is usually a good idea to read up about the return and exchange policies of different companies before shopping from them.

We hope this return guide for Hobby Lobby was useful for you and will help you make more informed decisions in the future. Enjoy your Hobby Lobby shopping!




Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.

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