Have you ever asked yourself or your friend what Costco Roomba return policy is, how to return and what is the warranty? Well, you are at the perfect place to find the answer to such a question.
You can return vacuum cleaners to Costco at any time, without explanation.
So, what is Costco’s Roomba return policy? You can return a vacuum cleaner at Costco without including the original packaging or the original receipt; however, your return must include all of the vacuum cleaner’s pieces and accessories, as well as the vacuum cleaner itself. This policy applies to vacuum cleaners from brands such as Dyson as well as specialty vacuum cleaners such as the iRobot Roomba.
Continue reading further to learn more about how to start a refund request, ways to collect a refund from Costco, and what to do if your Roomba vacuum cleaner was a gift.
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Costco Return Policy for Roomba Vacuum Cleaners
According to a Costco corporate customer service representative, the organization’s corporate return policy applies to vacuum cleaners.
That appears to mean you can bring back a vacuum cleaner to Costco at any time for any reason at your discretion.
Costco Roomba Vacuum Cleaner Return Requirements
It is possible to return any vacuum cleaner, including models from iRobot, such as the Roomba, regardless of whether the product packaging has been opened, the vacuum cleaner has already been used, the box has been lost, and/or the receipt has been misplaced.
Remember to include all of the parts and pieces with you when you return your Roomba vacuum cleaner to the store.
Customers are encouraged to contact Costco’s customer service if they have questions about their Roomba vacuum warranty, according to the Costco website.
If the item needs to be replaced as a result of normal wear and tear, Costco may then refuse to accept the return.
In other words, if you are attempting to return a Roomba vacuum cleaner that you purchased several years ago and have used on a regular basis, Costco may refuse to accept your return.
Costco, on the other hand, has a generous return policy and will accept the vast majority of returns without hesitation.
How to Start a Roomba Vacuum Cleaner Return at Costco
Roomba vacuum cleaners that have been purchased online or in-store can be returned to your local Costco store’s returns counter. You also have the ability to return a Roomba vacuum cleaner that you purchased online by mail.
To begin the return process, simply log into your Costco.com account or contact Costco’s customer service via live chat or by calling (800) 955-2292 to get in touch with them.
There is no fee for shipping charges, and your refund will also include any shipping and handling service charges that may have been charged by Costco.
Roomba Vacuum Cleaner Refunds at Costco
In most cases, Costco will refund Roomba vacuum cleaner purchases made on Costco.com or in-store to the same form of payment that was used to make the purchase.
If you prefer, you can kindly ask for store credit for items purchased at a Costco warehouse.
What if My Roomba Vacuum Cleaner Was a Gift?
Costco embraces gift returns from both members and non-members of the organization.
Returns can only be processed if you have the purchase receipt or the Costco membership number of the individual who made the purchase.
Both of these items are required to be shown for non-members to make returns at Costco.
The majority of gifts can be returned at any time, except for certain items — such as appliances and electronics — which can only be returned within 90 days of the date they were originally received.
Gift returns are typically credited to a Costco cash card, that can be used by both non-members and members alike to make future orders.
Costco Offers Price Adjustments After Purchases
If you see that the price of your vacuum cleaner has gone down within 30 days of purchasing a Roomba vacuum cleaner from Costco.com, you can kindly ask for a price reduction by completing a price reduction form on Costco.com.
Upon completion of the survey, you will end up receiving a Costco store credit to use for your next purchase.
This means that you can be sure that you are getting the very best price on your new Roomba vacuum cleaner.
Can Non-Members Return Roomba Vacuum Cleaners?
In certain types of situations, you may find yourself needing to return your Roomba vacuum cleaner to Costco but no longer have a membership.
If you are wondering then if Costco will still accept your Roomba vacuum cleaner return, the answer is yes!
Costco will accept returns from both members and non-members and will adhere to the same return policy, with the exception of items that require proof of purchase.
Non-members must have the receipt and the original packaging in which their Roomba vacuum cleaner was purchased in order to be eligible for the program.
Unlike those with memberships, non-members at Costco only have a 90-day window to be eligible to return a product.
Return Policy Abuse
Costco truly is the stuff of legends when it comes to its overly liberal return policy.
Because Costco’s return policy extends to almost everything they have in their store, Roomba vacuum cleaners included, there have been reports of abuse of the store’s policies.
Rumors have swirled lately that Costco may end up tightening up its return policy in the future due to widespread abuse of its policy.
However, as of today, there have been no changes made to Costco’s generous return policy.
This may not be the case forever, however, so if you are considering returning an item to the store, you may not want to wait very long.
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