Buy Buy Baby Diaper Return Policy (What´s covered?)

Lindsey, do you know what Best Buy’s baby diaper return policy is? This is one of the questions our readers ask a lot. Well, we´ve got you covered.

Are you needing to return diapers to Buy Buy Baby and wondering what their return policy is? We have the scoop on how to return diapers to Buy Buy Baby stores!

Buy Buy Baby has a gracious 90 day return time for a full refund on items that are unused, unopened, and accompanied by the original receipt. If you don’t have the receipt, then an unopened item may be considered for store credit or exchange.

Opened items without a receipt will not be accepted for return. All unopened items including diapers that were purchased from a baby registry have 365 days to be returned by mail or in-store.

The following article dives into all you need to know about Buy Buy Baby’s return policy!

Table of Contents

Can I return a box of diapers to Buy Buy Baby that is open?

Opened items are not accepted for return or exchange. But for diapers, if the box is opened, but the bags of diapers inside the box are still unopened, then the store might take the return.

If the store associate feels that they can simply replace the tape on the intact box to seal it up, then they are more likely to accept it.

If the box is open, then they probably won’t accept the return, but it is based on the discretion of the store associate, so it doesn’t hurt to be nice!

Can I return diapers to Buy Buy Baby without a receipt?

If you lost your receipt, you may be able to easily print a copy from your online order details page. If you don’t have access to any receipt, then Buy Buy Baby might not accept the return.

Returns of opened diapers without a receipt will not be accepted.

Can I get store credit if I don’t have a receipt?

If you don’t have your receipt but the diapers are unopened, then Buy Buy baby store associates still might decide to give you store credit or allow an exchange.

The credit will be in the form of a non-transferable merchandise credit at the current selling price of the item minus 20% for re-stocking fees, and an ID will be required to get the store credit.

Can I return a box of diapers that I purchased online?

Yes, Buy Buy Baby offers free returns on products that are unused. They will even pay for the shipping costs to get the item back to them.

You can start a free return on their website or in stores with an associate.

Can I return my Diapers bought at Buy Buy Baby by mail?

Yes! You can return diapers that were purchased online via the mail. Just log onto your account and view your order details to find a free prepaid return label that is ready for you to attach to your return package.

How does Buy Buy Baby refund your money after a return?

Once your return is accepted, Buy Buy Baby will refund the purchase price to the customer in the original form of payment. If it was paid in cash, then it will be given back to the customer in cash.

If the customer used a card to purchase the item, then the refund amount will automatically be loaded onto the card that was used for the original purchase within 10 days.

If the diapers were purchased with a gift card, then the money will be refunded as store credit.

Can I return diapers if it was on my Buy Buy Baby shower registry?

Yes, all baby shower registry items can be returned or exchanged within 365 days of the purchase date listed on the registry details.

All items including diapers must be new and unopened.

Can I return diapers to any Buy Buy Baby store?

Yes, you can always return a box of diapers purchased inside Buy Buy Baby stores or online to any Buy Buy Baby store near you.

It does not have to be the same store that you purchased the diapers from. All Buy Buy Baby locations will be able to accept the diapers if you have the proper purchasing documentation for the items.

Are there exceptions to Buy Buy Baby’s return policy?

There are of course exceptions to the 90 day return policy, which includes the following:

30 days for smart home tech, seasonal items, and air mattresses
60 days for electronics like baby monitoring devices and food prep items
All clothing must have the tag attached
Breast pumps cannot be returned if opened

Is an ID required to make a return at Buy Buy Baby?

Yes, Buy Buy Baby stores will most likely ask you for your identification. This is because they use your information to run through a third-party refund verification that will flag any behavior that is otherwise abusive or not permitted within the return policy.

Does Buy Buy Baby have to accept my return?

No, Buy Buy Baby, which is part of Bed Bath& Beyond Inc., clearly states that they have the right to refuse any returns.

If you make a habit of returning products or try to abuse their return policy, then it might land you on a list of people barred from returning anymore items to their stores.

Conclusion

You can return unopened boxes of diapers to Buy Buy baby stores for a full refund or exchange within 90 days.

Buy Buy Baby’s gracious return policy is for items that are unused, unopened, and accompanied by the original receipt.

If you don’t have the receipt, then an unopened item may be considered for store credit or exchange.

If the box of diapers is opened, but the bags of diapers inside the box are not, then the return still might be considered by the store associate if the receipt is present.

Opened items without a receipt will not be accepted for return. All unopened items including diapers that were purchased from a baby registry have 365 days to be returned by mail or in-store.

References

https://www.buybuybaby.com/store/static/EasyReturns