Nordstrom Jewelry Return Policy (No Receipt, Worn + More) 

Nordstrom Jewelry Return Policy

Have you ever asked yourself or your friend what Nordstrom jewelry return policy is? Well, you are at the perfect place to find the answer to such a question.

So, what is Nordstrom’s return policy for jewelry? You can return jewelry to Nordstrom; simply head on over to the jewelry department with your return, and as long as the return is made within the first ninety days of purchase, there is no return fee. However, after the first 90-days, there is a return fee of fifty percent on jewelry; this is something to keep in mind whenever you are returning the jewelry. 

Keep reading to learn more about the return policy for jewelry at Nordstrom, including how to return items bought in the store or online, the return window for returning fine jewelry, and other things to keep in mind when returning jewelry to Nordstrom. 

Nordstrom’s Official Return Policy 

On the company’s website, Nordstrom states that it approaches customer returns on an individual basis, with the end goal of ensuring that all of its clients are satisfied with the service they receive.

The company asserts that they are confident in the quality of their products and services and are committed to ensuring that their clients are happy with them. 

The Nordstrom company’s philosophy is to treat customers in a fair and reasonable manner, and the company makes every effort to provide the highest level of customer service possible.

The company also asserts that they have long held the belief that when they are fair with their customers, their customers will be fair with Nordstrom. This is something that the company believes to be true. 

Refunds at Nordstrom are applied to the same form of payment that the original purchase was made with.

If they decide to issue a refund despite the absence of a record of the previous transaction, they will require proof of identity before crediting the amount of the refund to a Nordstrom gift card in the amount of the original purchase price. 

Read also: Kohl’s Jewelry Return Policy (Rings, Necklaces, Worn + More)

Jewelry Returns at Nordstrom 

As long as you return the piece of jewelry within the same ninety days that you bought it, you won’t be charged a restocking fee.

Your entire purchase will be refunded to you by the Nordstrom company, no questions asked.

If you have purchased jewelry from the Nordstrom company and it has been more than ninety days since your purchase.

In that case, your jewelry refund will be subject to a fee that is equal to fifty percent of the item’s original price. This applies to returns with or without receipts. 

Can I Return Jewelry Without A Receipt? 

Don’t worry if you can’t find your receipt because you can still return your jewelry purchase even without it.

The fact that you do not have your receipt or order number, which helps locate the purchase information more quickly, is not the worst-case scenario.  

Even though it’s usually quicker if you have your receipt with you, it’s not a big deal if you lose it because you can still get a replacement.

If you are returning an item to Nordstrom and do not have the original receipt, the store will look up the purchase in their system but may ask for additional information in order to look up your purchase.  

If Nordstrom decides to accept the return even though there is no record of the sale, they will ask for your identification in order to complete the return transaction, and the refund will be issued in the form of a gift card. 

Read also: Walmart Jewelry Return Policy Today (Earings, Rings + More) 

Can I Return Worn Jewelry? 

Yes, you are able to return jewelry to Nordstrom even if it has been worn. The return policy for jewelry that has been worn will be determined on an individual basis, just like it is for all other types of returns at the company.

Even though the company’s policy states that worn jewelry can be returned, the company may, in certain circumstances, determine that a refund or exchange is not possible due to the quality of the item that is being returned.

It’s possible that you won’t be able to return or exchange a piece of jewelry if it has obvious traces of wear and tear. 

Can I Return Jewelry Purchased On Sale? 

Any piece of jewelry that was originally acquired through a discount can be returned. You will, however, need to bring the receipt for the purchase if you want to get the complete amount of the jewelry’s purchase price refunded to you.

The Nordstrom company will only refund the item’s sale price if you do not have the receipt for the item that you are returning, and the item was originally purchased for a higher price than it is currently being sold for at the time of the return. 

Does Nordstrom Accept Nordstrom Rack Jewelry Returns? 

You can start the process of returning or exchanging jewelry at either the Nordstrom store or the Nordstrom Rack store, depending on where you made your purchase.

If you made your purchase at either location, you can go to either store. As a result of the fact that Nordstrom and Nordstrom Rack are essentially the same store, with the Rack serving as a discount version of Nordstrom, customers have the option of making exchanges and returns either at Nordstrom or at Nordstrom Rack. 

Can I Return Online Jewelry Purchases In-Store? 

You can return or exchange any jewelry item that you purchased at at any physical Nordstrom or Nordstrom Rack location in the event that you made your purchase at

There is always a Nordstrom or Nordstrom Rack conveniently located near you because the company operates over 1,300 stores across the United States.

If you are returning an item that you purchased online, you will need to bring a receipt as proof of purchase. You can either bring the packing slip or the invoice. 

Can I Be Banned From Making Returns At Nordstrom? 

Because Nordstrom’s return policy is so customer-friendly and accommodating, the retailer has recently encountered a problem with customers abusing the policy.

If the company discovers that you have taken advantage of their return policy in any way, they may consider preventing you from sending items back to them in the future.

Be sure to only return or exchange the items that are necessary, and make sure to bring all of the necessary items, such as receipts, with you when you begin the process of getting a refund or exchanging an item. 

Here are some of my favorite services, products, and Stores

There are affiliate links, so if you do decide to use any of them, I´ll earn a small commission. But in all honesty, these are the exact what I use and recommend to everyone, even my own family.

To see all my of most up-to-date recommendations, check out this resource that I made for you!



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

Recent Posts

error: Content is protected !!