Have you ever asked yourself or your friend what Nike´s backpack lifetime warranty is? Well, you are at the perfect place to find the answer to such a question.
When you’re looking at some of the biggest sporting brands in the world, you expect to get good service as well as a good product, but what kind of warranty does Nike actually give you for their bags?
Although some companies have offered “lifetime” backpack warranties in the past, it is an increasingly rare deal.
The guarantee that you get from Nike is far from a lifetime warranty, but it is relatively generous compared to some others on the market.
Read ahead to find out how the Nike backpack warranty works and how you can make a claim.
Table of Contents
Who Is Nike?
Before we delve into the specifics of the warranty and returns policy that you get with their backpacks, we should explore Nike as a company and understand a bit more about what they do.
Nike is one of the largest sportswear and sporting apparel brands in the world, famous for its footwear in particular.
The company is named after the Greek goddess of victory and has had many collaborations with celebrity athletes, international sports teams, and other significant names within the industry over the years.
Nike started life under the name Blue Ribbon Sports. It was founded by a track athlete from the University of Oregon and his coach – Phil Knight and Bill Bowerman – on January 25, 1964.
They began making sports shoes specifically, but their iconic “swoosh” can now be found on countless products of all different kinds.
Today, Nike is the world’s largest supplier of athletic shoes and apparel, with reported revenue of more than $45 billion in 2022. They have stores all over the world and employ over 79,000 people.
As such a well-known and successful brand, you would expect them to be able to afford a very generous warranty and returns policy.
What Bags Does Nike Sell?
Although they might not be known specifically for their bags, Nike does have a pretty sizeable selection in this department, and they’re not all exclusively sporty either.
If you’re shopping for bags and backpacks online or instore, Nike offers:
- Backpacks
- Mini Backpacks
- Duffels
- Drawstring Bags
- Totes
- Fanny Packs
- Lunch Bags
- Travel and Shoe Bags
- Crossbody Bags
- Golf Bags
With so much variety on the shelves, Nike is definitely a great place to do some bag shopping, and there are a huge number of different styles and color options as well.
Read also >> Are Backpacks Allowed In Walmart? (Backpack Policy + More)
Read also >> Adidas Backpack Lifetime Warranty (How It Works + Claims)
Does Nike Have A Backpack Lifetime Warranty?
Extremely long-term guarantees for backpacks have been available through a number of different sporting apparel companies in the past, including Adidas and JanSport, but Nike has never actually had a lifetime warranty on their bags.
However, many of the competing companies have since removed the “lifetime warranties” that they used to offer, and the promises that those warranties claimed to make were rarely as generous as they sounded.
A lifetime warranty more often than not only covers material defects or manufacturing errors, and they are usually only valid for the “lifetime of the product”, which can be a lot shorter than you think.
The famous Adidas backpack “lifetime warranty”, for example, is only actually valid for 5 years, which is what they consider to be the expected lifespan of the bag.
What Is The Nike Backpack Warranty?
Unlike some other companies, Nike does not have a separate warranty for their backpacks.
Instead, almost all of their bags and backpacks are covered by the same overall warranty that is offered for their shoes and other products.
This warranty allows you to get a refund, return, or exchange within two years of the manufacture date – if the item develops a material or workmanship flaw.
There are some Nike products that come with specific guarantees or warranties which will be detailed on the label, hang tag or warranty card that you get when you make a purchase, but their backpacks are not necessarily among these.
What Is Actually Covered?
So, the warranty is definitely not for a lifetime, but what are you actually covered for? Well, the two key words to pay attention to here are “material” and “workmanship”.
Essentially, you are covered for any flaw in the manufacturing of the bag or in the materials themselves, not for anything that might have happened to the bag in your possession. This policy does not cover wear and tear and it does not cover accidental damage.
Although normal usage is not explicitly covered, Nike does claim that their products are all fit for purpose, so if a flaw develops within two years and you have been using the bag as intended, it should still be covered by the warranty.
How Long Are You Covered For?
The overall warranty period for Nike bags, and their other products, is a very reasonable two years from the manufacturing date, but you are much better off returning within 60 days of purchase.
To find the manufacturing date of your bag, you should be able to simply look at the label.
Two years is definitely a lot longer than you get with many companies and you should still be covered for some form of return within that time.
The 60-day time window, however, is when you are guaranteed a full refund by simply sending the bag back to Nike.
After 60 days, you need to contact Nike and discuss your options, as it may be a little less straightforward.
How Do You Claim A Nike Warranty?
If it’s been less than 60 days since you bought your Nike product, then you simply return it to them for a full refund.
If you purchased through the Nike.com website or the Nike App, then you can take the item directly to a store or send it to them via UPS.
Nike members can sign in online and start a free return process, or you can start the returns process as a guest instead.
To return via the mail you will need to:
- Find your order either in your Member profile or by entering the order number and your email address online.
- Select “Start Return”.
- Select the items you want to return.
- Submit your return to get the shipping address. Members will get a free UPS return code, a return label to print, or the option to schedule a UPS pickup. Guests will need to arrange shipping themselves.
If it has been more than 60 days, then you will need to get in touch with Nike either by visiting a store in person or using the contact number 1-800-344-6453 to discuss your options.
If you are trying to return a product that was bought through an approved Nike retailer rather than through Nike directly, you may need to file a claim.
How Do You Get A Refund From Nike?
If you are eligible for a full or partial refund, it will be sent directly to your original form of payment.
You might be offered a replacement or an exchange for a similar product instead, especially if you are making a return outside of the 60-day window.
It usually takes between 5 and 7 business days for them to process your return and get your refund back to you.
Conclusion
So, what is the Nike backpack warranty and how does it work? Well, it is far from a lifetime warranty, but it is reasonably generous for the industry.
Nike bags can be returned within two years of their manufacturing date if there is a material or a workmanship flaw.
It is simplest to make a return within 60 days of making a purchase, as they can just be sent back for a full refund.
After those first 60 days, but within two years of the manufacturing date, you will need to contact Nike to discuss your return options.
References
https://www.nike.com/help/a/how-to-return
https://www.nike.com/help/claims/terms
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