Christmas is just around the corner. It’s time to start thinking about buying gifts for friends and family. So, just in case, it’s also time to start learning about different companies’ Christmas return policies.
While most retailers have a different Christmas return policy, Louis Vuitton does not. All Louis Vuitton products must be returned within 30 days of the purchase date to qualify for a refund or exchange. You may take an item back to a physical store location, return it through the mail to the returns warehouse, or arrange for a pickup.
If you’re planning to gift a Louis Vuitton bag or accessory this Christmas, keep the return timeframe in mind. In this article, you’ll find all you need to know about the Louis Vuitton return policy, so read on to learn more.
The Louis Vuitton Christmas Return Policy
Louis Vuitton has a 30-day return policy time period. That does not change for the holiday season. You’ll get the same 30 days to return an item regardless of the time of year.
Typically, retailers allow more time to return unwanted items at Christmas time. Many people start their Christmas shopping long before the last month of the year.
The longer return periods allow gift recipients time to return items that aren’t a good fit for them or to make exchanges of the items.
Louis Vuitton items are known to be more expensive than many other brands in the same category. If you’re unsure if the recipient is going to like the item you choose, make sure to wait long enough to purchase it so they have the time to return or exchange it after Christmas.
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How Do You Return an Item?
You have a few options for returning your items. Some areas have freestanding Louis Vuitton brick-and-mortar locations. You can take items back to those stores.
Third-party retailers that sell Louis Vuitton products do not take returns of items bought directly through Louis Vuitton. For instance, if you purchase a Louis Vuitton bag through Nordstrom, you can take it back to Nordstrom.
However, if you purchase that same bag through the Louis Vuitton website, you cannot take it back to Nordstrom.
You may also send the item back to the returns department through a mail service. You’ll generate the return online and print a prepaid shipping label from the website. You should repack the item and position the prepaid label over the existing one from when it was shipped to you. Then, you simply drop it off with UPS.
You can schedule a pickup, as well. This service is not available for all purchases.
Scheduling a Concierge Pickup
Louis Vuitton offers a concierge service for items purchased from the premium line of products. These requests are processed through the Client Services department.
You will email the Client Services department about scheduling a pickup. A representative will call you shortly after you send the email. This person will work with you to establish a pickup window that works for you.
Make sure to repackage the item with the original materials it came with. You’ll also need your receipt available to give to the concierge.
The concierge pickup option is only available for premium line items ordered online. If you purchased your items in a physical store, they will need to be returned to the store in the manner that’s listed on your receipt.
Can You Return a Louis Vuitton Item with No Receipt?
Generally, you are not able to return Louis Vuitton items without a proof of purchase. You’ll need your receipt or the packing list that comes in your box when you order online.
The Louis Vuitton company is aware of many scams and knock offs of their products. The return policy is designed to keep them from losing money due to cons and fake items.
What Else Do You Need to Return an Item?
Some Louis Vuitton items come with additional paperwork, such as watches. These include certification paperwork that must be returned with the item. They’re evidence of the authenticity of the piece they’re associated with.
Any item that should have additional paperwork included at the time of purchase must come back with that paperwork intact.
Should you have the receipt but not the paperwork, your return will be declined. The same is true in the other direction. If you have the paperwork but not the receipt, your return will also be declined.
Can You Make a Return or Exchange Beyond 30 Days with a Receipt and All Additional Paperwork?
The Louis Vuitton return policy is not one you’d call generous. They take their returns a bit more seriously than some companies.
Louis Vuitton products are high fashion and high value. There is a reputation built around this brand that is important to the value of the products.
In order to maintain that reputation, Louis Vuitton must adhere to its strict guidelines for returning items for refunds.
Generally, you will not be granted a return beyond the 30-day return window. That being said, if a store manager decides to accept one, that’s a decision that is theirs to make. Consider that a kind exception.
Are Louis Vuitton Bags Returnable?
Almost all Louis Vuitton products are returnable if you request one within 30 days of the date of purchase. Bags are certainly returnable.
They must be in brand-new condition, so the company can re-sell the bag.
What Louis Vuitton Items Are Non-Returnable?
There is a small list of items Louis Vuitton does not accept back. Some items are customizable and can be personalized. These are not returnable.
High watches and high jewelry are not acceptable for returns.
Any Louis Vuitton face coverings and swimwear are not returnable. This is for sanitary reasons.
What Shipping Options Are Available for Online Orders?
You can have your order shipped under the green delivery option. This is free for any order and your items are usually delivered within 2 to 5 business days.
You can choose to ship your purchase overnight. You must complete the purchase by 1 PM eastern time during the week to receive it the next day. Otherwise, it will be shipped the following day.
In specific areas, such as New York City, you can choose to have a premium delivery. If your purchase costs more than $1,500, the premium delivery option is complimentary. If the cost is under $1,500, the premium delivery fee is $20.
The final option is to order an item and have it delivered to the store location nearest you. You can pick it up in-store within 1 to 2 business days.
When Will I Receive My Tracking Information?
Your tracking information gets sent to your email as soon as your order is processed and shipped. This usually happens within a day.
However, some busier times of the year result in longer processing times, so you may have to wait closer to 2 days to receive the tracking information, in that case.
How Long Will My Refund Take?
Refunds are tricky because it involves more than just you and the store. Your banking institution is also involved.
Once Louis Vuitton processes your return back into their system, they issue the refund to the payment method account you used to make your purchase.
From there, it’s in the bank’s hands. Louis Vuitton asks that customers allow for up to 14 business days to see the money back in their accounts.
Louis Vuitton does not offer a special extended Christmas return policy. The return policy has a 30-day time period in which you can return unwanted items.
You must have proof of purchase and any additional paperwork you received. The items must be in brand-new, unused condition, so the company can still sell them to someone else.
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