Thanks to the HomeGoods Christmas return policy, you don’t have to worry about your item not being eligible for return after the season is finished.
Home Goods Christmas policy extends the return window until January to ensure you have enough time to return all the gifts.
To learn more about the HomeGoods Christmas return policy and how it compares to the regular return policy, scroll down.
HomeGoods Christmas Return Policy
The HomeGoods Christmas return policy is the same as the regular return policy with one notable exception.
Under the Christmas return policy, the return window is extended beyond the traditional window to ensure you and your loved ones have enough time to return the items.
Under the policy, any purchases that are made between October 11th and December 24th are considered holiday expenses. These purchases have an extended return window that lasts until January 24th. As such, you and your loved ones have plenty of time to decide if you really want the item.
Note that these dates may change slightly from year to year. It’s best to look at the receipt to learn when the items are due. However, the Christmas return window is roughly between October 11th and January 24th every year.
How the HomeGoods Christmas Return Policy Compares to Its Regular Policy
The only difference between the Christmas returns policy and the regular return policy at HomeGoods is the return window. Other than that, the requirements of the return and accepted returnable items are the same.
As such, it’s a good idea to be aware of HomeGoods’ regular return policy when returning holiday gifts.
Under the HomeGoods regular return policy, there are two forms of return: online returns and in-store returns. How long you have to return the item depends on which category your return falls under.
If you purchased an item in-store, you can only return it in-store, while online purchases are eligible for both online and in-store returns.
For both categories, you will need all purchased items you want to return and the original receipt. Your packing slip is the receipt for online orders, but your shipping confirmation e-mail counts as the receipt as well.
Items Not Eligible for Return
Although you can return most items purchased at HomeGoods, there are a few exceptions. Items that are final sale, for example, are not eligible for return.
Additionally, any items that have been worn, used, or in unsellable condition will be refused.
Some high-ticket items are not eligible for return as well. Any items that cost over $1000 cannot be returned in-store.
Handbags over $499.99 are not eligible either. Some other items that you cannot return include long occasion gowns and opened beauty products.
There are some exceptions concerning intimate items, bathing suits, and other similar clothing. You can return these items, but they require the original ticketing and tabs.
If you don’t have these items attached, you will not be able to return the item for hygienic purposes.
How to Return Items to HomeGoods
If you wish to return items to HomeGoods, you can return items online or in-store. The return requirements differ based on which category you select.
You can only make online returns for items purchased online. Any items purchased in-store cannot be returned online, but you can return online purchases in-store.
For online returns, you have 40 days from the date of your order to return the product. This return window applies to online orders that are returned through mail-in or in-store returns. So, you have 40 days from the date of purchase to return the item through mail or at a store.
If you return the item more than 40 days after the date of the order, you will still get a refund, but the refund will be received in merchandise credit.
The return shipping label will be included on your receipt so you can return the item. There will be a $14.99 handling fee deducted from the refund.
You can avoid the handling fee entirely by returning the product to an in-store location instead.
You can return both online and in-store purchases to a storefront, but you cannot return items bought in-store online.
Although you have 40 days from the date of purchase to return online orders in-store, in-store purchases need to be returned within 30 days.
If you wish to return your in-store purchase after the 30-day window, you can do so, but you will only be refunded in the form of store credit.
To return an item in-store, you will need the original slip. If you do not have the original receipt, there is another way to return your item.
You will need your ID, address, and signature to get merchandise credit. Unfortunately, you cannot get cash refunds without a receipt.
The HomeGoods refund process is relatively easy, for both the regular return policy and the Christmas return policy.
If you return the item within the approved return window, you have the option to get a refund sent to the original payment form or merchandise credits.
It can take up to 10 to 14 business days for refunds to hit, though they are often processed faster for in-store returns.
If you are returning an item outside of the approved window, you can only be refunded in the form of store credit.
Likewise, store credit is the only refund option if you do not have your receipt or all the required items for the return.
HomeGoods Return Policy FAQs
Will HomeGoods accept returns after 30 days?
Yes. HomeGoods has a flexible return policy that allows you to return products after 30 days, but you may only be able to get a refund in the form of store credit if you return the item outside the window.
If your item was purchased during the holiday season, you will have an extended window to return the item.
Can you return seasonal items to HomeGoods?
Yes. Seasonal items are eligible for a return, just like most other products at HomeGoods. Have the original receipt and return the item in-store or online.
Can you return HomeGoods products to other stores?
HomeGoods is related to TJ Maxx and Marshalls. Despite the relation, you cannot return HomeGoods products to the other stores.
HomeGoods products must be returned to HomeGoods. TJ Maxx and Marshalls products must be returned to their respective stores as well.
What do I need to return items to HomeGoods?
For all items, you will need the original receipt for a full refund. Depending on the item, you may also need additional tabs.
If you do not have your receipt, you can still return the item, but you will only be refunded in the form of store credit.
Can I return HomeGoods products without the receipt?
Yes. You can return products to home goods even if you do not have the receipt. However, you will not be able to get the purchase refunded to the original payment form.
Instead, only store credits are available. You will also need your photo ID, address, and signature to return the product without the receipt.
How long do I have to return HomeGoods products?
If you purchased an item in-store, you have 30 days to return the product. Items purchased online have 40 days from the time of purchase online.
Items purchased within the holiday window have a longer return policy. Most years, HomeGoods allows you to return holiday items until January 24th.
HomeGoods has a flexible Christmas return policy. Thanks to this policy, any items purchased within the holiday window have until January to be returned.
Most years, the holiday window falls between October 11th and December 24th, allowing you to return the item by January 24th.
This extended return window is the only difference between the Christmas return policy and the regular return policy.
The specifics about what can be returned and how to return them are the same as the regular policy. Luckily, HomeGoods is flexible with all returns.
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