Does Best Buy Pick Up Old Appliances? (All You Need to Know)

Does Best Buy Pick Up Old Appliances

Do you know if Best Buy picks up old appliances? Well, you are at the perfect place to find the answer to such a question.

Everyone knows that Best Buy is one of the top sellers of appliances and electronics. However, if you need to get rid of old appliances to make room for new ones, can they take those away as well?

Best Buy does offer a haul away service for old appliances. You can pay a small additional haul away charge when getting a new appliance installed or request a standalone pick up service for most major and minor appliances and electronics.

In this article, we will cover everything you need to know about Best Buy’s appliance pick up services.

What Appliances Will Best Buy Pick Up for Haul Away?

Best Buy offers pick up services for a wide range of large appliances and electronics as well as smaller items.

Some of the most popular large appliances that they will haul away include TVs or any kind, computers, kitchen appliances such as dishwashers, refrigerators, freezers, ovens, and stoves, grills, microwaves, and washers and dryers.

The list of smaller items that they can pick up and haul away is even larger and includes audio products like alarm clocks, radios, and MP3 players; cameras and their accessories; office products like shredders, calculators, and landline phones, computer accessories such as keyboards, webcams, and fax machines; and TV and video game parts including controllers and game systems.

Best Buy’s pick up services will also haul away random items such as that pile of assorted cords and cables you’ve had lying around for ages.

Not only will they pick the big household appliances but smaller ones such as vacuums, fans, and hair dryers are also fair game.

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How Much Does It Cost for Best Buy’s Appliance Pick Up Service?

The cost of Best Buy’s appliance pick up service depends on the items you need to have hauled away and whether or not Best Buy is also coming to deliver a replacement appliance.

If you have ordered a new TV or major appliance for the kitchen or laundry room, Best Buy can haul away your old product for a small additional fee of $40.

The price for picking up one piece of exercise equipment with the delivery of a new one is an additional cost of $100.

If you don’t need any new appliances to be delivered and simply need to clean the house of all your old stuff, you can request a standalone pick up service for $200.

This includes the removal of two large appliances and an unlimited number of approved smaller items.

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What Is Not Included in Best Buy’s Appliance Pick Up Service?

While Best Buy is happy to take your old appliances and electronics off your hands, there are certain services they are prohibited from performing that are not included in the pick up service.

Best Buy cannot unmount, disconnect, or uninstall any products that plan to pick up so make sure these items are good to go before Best Buy gets there.

Best Buy also cannot remove parts of your home that may be in the way of hauling away old appliances such as doors, railings, wall decorations, etc.

The Best Buy pick up team is not allowed to perform any modifications to your flooring, cabinetry, or walls to accommodate the removal of an old product.

The Best Buy pick up team is also prohibited from hauling away items that may pose a safety or health hazard.

What Does Best Buy Do With Old Appliances They Pick Up?

Best Buy is dedicated to creating a more sustainable environment that supports clean energy and keeps trash out of landfills.

As one way to fulfill this goal, Best Buy engages in a massive recycling effort. All of the old products that you have picked up by Best Buy’s team will be recycled in some way to help continue to effort to be good stewards of the earth.

Electronics that can be refurbished will have their hard drives wiped clean and can be resold to function anew for someone else.

Electronics that are past their prime or sent to scrap metal facilities to have their valuable parts and metals extracted for reuse in new electronic products.

Likewise, every plastic, glass, and metal part from every appliance picked up from a Best Buy customer’s house that can be recycled goes to a recycling center instead of a landfill.

How Do I Schedule an Appliance Pick Up With Best Buy?

If you are arranging for pick up service along with the delivery of a new item, be sure to add haul away services to your cart before checking out so the team knows they need to also take care of your old product.

In this instance, pick up will occur at the same time as delivery so there is no need to book a separate appointment.

If you require a standalone pickup service, simply visit Best Buy’s website and add the service to your cart. During the checkout process, you will be asked to virtually schedule your appointment.

If Best Buy’s team has any questions regarding the service, they will contact you ahead of time or if they or you need to reschedule due to illness or other conflicts, you can easily do so through their virtual appointment manager.

How Can I Get a Discount on Best Buy’s Appliance Pick Up Services?

One of the best ways to save money on Best Buy’s appliance pick up services is by becoming a Totaltech member.

Along with other perks such as waived restocking fees and longer return timeframes, Totaltech members have the express pleasure of free haul away services whenever they have a new product delivered by Best Buy.

Additionally, standalone pick up services only cost $160, compared to $200, for Totaltech members. If you have a constant turnover of appliances and electronics, a Totaltech membership may pay for itself in the saved fees on pick up services alone.

Otherwise, the way to get the most bang for your buck is to wait until you need a new product delivered and pay the smaller additional pick up fee or collect a houseful of small items and two really hard to get rid of appliances for pick up using the standalone haul away service.

Are There Any Appliances That Are Not Eligible for Pick Up by Best Buy?

Although Best Buy is able to pick up a laundry list of old electronics and appliances, not everything qualifies for this service due to safety hazards or other logistical concerns.

For example, exercise equipment cannot be hauled away as part of a standalone service.

Exclusions to the products that are eligible for pick up by Best Buy include but are not limited to:

  • Musical instruments such as electric guitars, keyboards, and microphones
  • Batteries
  • Safes
  • Entertainment media such as DVDs, CDs, 8-tracks, LPs, and VHS tapes
  • Furniture
  • Various small kitchen appliances including
    • Blenders
    • Bread makers
    • Food processors
    • Dehydrators
    • Rice cookers
    • Slow cookers
    • Ice cream makers
    • Meat grinders and slicers
    • Deep fryers
    • Coffee machines
    • Popcorn makers
  • Power washers
  • Air conditioners
  • Propane grills
  • Electric toothbrushes
  • Heaters
  • Dehumidifiers
  • Steam cleaners

This list is not exclusive; please check with Best Buy to see if they can pick up your appliances or electronics before scheduling an appointment.


If you need old appliances or electronics hauled away, Best Buy can provide this service whether or not you have a new one being delivered.

For a fee ranging from $40 to $200 depending on the nature of the pick up, Best Buy will haul away your old products and recycle them.

You can save on this service by becoming a Totaltech member. While most appliances and electronics are eligible for Best Buy’s pick up service, there is a list of products they cannot accommodate so be sure to check before you make an appointment. 



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

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