AutoZone Battery Return Policy (Coverage, No Receipt + More)

autozone battery return policy

Have you ever asked yourself or your friend what AutoZone battery return policy is? Well, you are at the perfect place to find the answer to such a question.

AutoZone is a popular auto parts store where you can purchase just about anything from accessories to repair parts to batteries. But what happens if the battery you bought isn’t what you wanted?

What is AutoZone’s battery return policy? AutoZone will accept returns on car batteries if brought back within 90-days of the date of the original sale, in unused condition. If you do not have a receipt, you can still return the product for store credit or an exchange.

Read on for more information regarding AutoZone’s return policy on batteries and so much more.

What is AutoZone’s Battery Return Policy?

AutoZone’s battery return policy is similar to its return policy on nearly every other item the company sells. You have 90-days after the original purchase date to return a battery to AutoZone if you want your money back. 

This specific policy states that AutoZone will refund you for your unused battery that is still in brand new condition and still in its original packaging. This refund is given back in the same form of payment that you used to purchase the original item. 

To return a battery at AutoZone, you are required to provide a valid, government-issued photo ID. Your information will be entered into a company-wide database; this is used to track returns, keeping the company safe from fraud. 

Read also: What Can You Do With Old Car Batteries? (Battery Recycling)

Can You Return a Used Batter to AutoZone?

If you bought a battery from AutoZone, opened it up, and installed it into your vehicle, there are limited options for returns.

The only way the company is willing to take a used battery back you must show that it is damaged or unusable due to no fault of your own. In this situation, you will be given a replacement battery for free.

Any battery, or any other items for that matter, can be refused a refund if the product was installed or used in any way. 

Can You Return a Battery to AutoZone Without Receipts? 

Simply put, yes, you can return a battery to AutoZone without a receipt. If you paid for the purchase with a credit or debit card, AutoZone might be able to pull up the original proof of purchase.

If the payment was made in cash or another way that can not be found in the system, you could still return the battery, with some stipulations.

If you can’t find your receipt for the battery you want to return to AutoZone, you can still bring back the unused product in its original packaging to receive a full refund in the form of store credit. 

If you can’t find your receipt, AutoZone records can be obtained by contacting their customer service department at 800.288.6966. They can assist you with finding that specific transaction and can also walk you through the return policy. 

Does AutoZone Offer Warranties on Their Batteries?

Yes, you can keep peace of mind knowing that if something goes wrong with your battery purchased at AutoZone, it probably comes with a warranty.

These warranties are different depending on the brand you purchase. However, they will range anywhere from 90-days to four years.

If something goes wrong with the battery that has to do with a manufacturer’s defect or malfunction and is no fault of your own, you will be provided a replacement battery free of charge.

There is a warranty on car batteries and non-automotive batteries, giving customers the opportunity to return any product as long as it falls within the warranty policy.

Read also: Can You Get Money for Your Old Car Batteries? (Here Is How)

How do You Claim an AutoZone Warranty on a Battery?

If you feel your battery is covered under warranty, you can simply return it to any AutoZone store along with your receipt and you will be provided a new one after the employee looks it over and determines it is covered. 

Does AutoZone Offer Core Charges on their Batteries?

A core charge is given when a customer brings in their old batteries in exchange for a new battery at a discounted price.

This helps recycle batteries and keeps them from landing in landfills. This isn’t a free offer, although it does sound amazing. Technically, every time your purchase an auto part, a core fee is charged upfront.

Think of it like returning your pop bottles, you pay a small fee up-front, and it is returned to you when you take them into a recycling facility. The same idea applies to car batteries.

AutoZone does provide this service on all batteries and will give you a core credit for any battery you purchase as long as you bring the old one back, in working condition or not.

Does AutoZone Install Car Batteries?

If you are in need of a new car battery but were able to drive to AutoZone and the battery is easy to get to, the employees at this retailer have no issues with installing the item for you free of charge.

However, if it is difficult to get to, you will be referred to an AutoZone with a mechanic on site. 

AutoZone is known for its services and how quickly the employees offer to help their customers out with any task they can easily perform from the parking lot. 

Not only will they replace your car battery, but they can also use their equipment to check the battery to see if there is any problems going on.

This is very helpful when you are trying to return them because it can often prove whether or not the issue was a manufacturer’s defect. (like some cells not filling up.)

Can You Return Old Car Batteries to AutoZone Even if You Are Not Buying a New One?

Yes, you can take your old car batteries into AutoZone rather than allowing them to pile up inside your garage or clutter up your basement.

Now, keep in mind that you do not get paid for these batteries; this is a recycling program, giving people a safe place to take back old car batteries. 

Summing Things Up

AutoZone has an excellent reputation for its helpful and friendly customer service, and this applies to its return policy on car batteries.

If you need help with anything automotive, AutoZone will do everything in its power to help you out.



Jeff is an automotive technician, technical writer, and Managing Editor. He has held a lifelong passion for cars, with a particular interest in cars like the Buick Reatta. Jeff has been creating written and video content about transportation, automotive, electric cars, future vehicles as well as new, used for more than 18 years. Jeff is based in Boulder, Colorado.

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