Have you ever asked yourself or your friend what Apple silicone case replacement policy is or apple silicone case peeling warranty or apple magsafe case warranty is? Well, you are at the perfect place to find the answer to such a question.
If you’re having problems with your Apple case, there are various ways you can try to file for replacement. However, there are some people who struggle to get the warranty honored with iPhone cases specifically because many problems don’t count as manufacturing errors.
So, what is Apple silicone case replacement policy? Apple has a one-year limited warranty that covers all products and accessories, including phone cases. This replacement policy allows you to get a refund or a new case if there is a manufacturing defect found within the first year after purchase.
In other words, there’s a lot to know about the Apple case replacement policy. Keep reading to learn all about it and what is covered by it.
Table of Contents
Does Apple Have A Silicone Case Replacement Policy?
Apple has a silicone case peeling warranty. It falls under the Apple one-year limited warranty for accessories.
It applies to all Apple and Beats branded products, including phone cases, silicone case, accessories, and AirPods. The replacement policy specifically covers manufacturing defects within the first year of ownership.
The Apple silicone case peeling warranty is no different than any of the other replacement policies for Apple products.
The one-year limited warranty covers all Apple products, which is why the policy references accessories, not iPhone cases specifically.
About The Apple One Year Limited Warranty Accessory
In order to benefit from the Apple one-year limited warranty, it’s important that you read the fine print first. The fine print explains the terms for the policy.
If your Apple case does not follow the terms, it will not be eligible for the warranty replacement.
Per the policy terms, you have one year from your original date of purchase to file for a phone case replacement. As soon as it is past the one-year mark, there is no more case replacement policy. You’ll have to buy a new phone outright instead if a problem arises.
It’s important to note Apple silicone case replacement only applies to Apple-branded cases. What this means is that cases that are designed for the iPhone but not produced by Apple are not underneath this warranty. The case has to be Apple-branded specifically.
The good news is that you can purchase an Apple-branded case through a third party and still have the case covered.
It doesn’t matter where you purchased the case, as long as the case is Apple-branded.
What Falls Under The Warranty
Unfortunately, not all cases that are broken will fall underneath this warranty. Instead, It needs to be a manufacturing warranty specifically.
So, your case will not be covered if you broke it due to incorrect usage or negligence. Only manufacturing defects are covered.
What Happens If You File For Replacement
If you take your defective iPhone case to an Apple store during the warranty period, an Apple Genius will look at the product to determine if it falls underneath the warranty.
If it does, you can either be refunded the purchase or be given a replacement of the same case or an equivalent case.
How Can I Get My Apple Case Replaced?
If it has not been one year since you purchased your Apple iPhone case, you can get it replaced under the manufacturing warranty if it has a manufacturing defect.
Here is what the process will look like and your different replacement options.
Make An Appointment
To begin, set up an appointment at a Genius Bar or an Apple-authorized service provider. You can contact Apple support to find a location near you if you don’t know where the closest service locations are.
Have The Original Box/Receipt If Possible
To make the appointment go as smoothly as possible, see if you can find the original box or receipt from the date of purchase. This will make the appointment much easier. If you don’t have these items, that’s OK too because they should be able to look up the serial number located on the inside of the case.
Attend Your Appointment
At the time of your appointment, sit down with a Genius so that they can look over the case to see if it qualifies for the warranty. If it does, they can refund you or replace the product. If not, you are out of luck.
If you decide to go with the replacement method, you will either receive the same case or one of equivalent value.
It’s important to understand that you might not get the case that same day. In some instances, the location may need to send your case in for mail service, and you will receive a new phone case via the mail.
Potential Problems You May Run Into
The Apple warranty and AppleCare+ are often great ways to ensure you spend your money wisely on an Apple product.
When this warranty is applied to phone cases specifically, many users run into problems with getting the product replaced.
For example, many users find that their silicone Apple case gets sticky and want a new one as a result.
Unfortunately, this is not covered under the warranty. Likewise, most cracks are not covered under the warranty because you cannot prove if the cracks are due to manufacturing errors.
So, you want to keep these facts in mind before and don’t lose your temper if your iPhone case is not covered by the warranty. This is unfortunately a situation that many Apple case users find themselves in.
If you purchased an Apple-branded case, it is covered by Apple’s one-year limited warranty. It is the same warranty that covers all Apple accessories and products.
If the case has manufacturing defects within the first year of purchase, you are eligible for a replacement or refund.
The problem is that not all cases will be covered. It’s important that you read the fine print to understand if your Apple case is covered.
For example, the case needs to be Apple-branded, and only manufacturing defects are covered.
Set up an appointment with your local Apple store or authorized service provider to get your case checked out and see if it falls under the Apple one-year limited warranty for a replacement.
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