Vans Christmas Return Policy (All You Need To Know)

Vans Christmas Return Policy

Do you know what Vans Christmas return policy is? Well, you are at the perfect place to find the answer to such a question.

Did you receive a pair of Vans as a Christmas gift but have size issues—or aren’t sure if they’re your style? Then you might be wondering what exactly Vans’ return and exchange policies are!

According to Vans Christmas policy, Vans products can be returned within 60 days of purchase provided that they are unused and unaltered as well as in their original packaging. This policy might vary from area to area so make sure to check their official website for more details.

Let’s talk about Vans’ return policy for various products, as well as shipping and delivery information and ways to shop.

Vans Christmas Return Policy

Vans’ return policy on products bought during the holiday season or received as a Christmas gift is generally believed to be the same as the one for their regular products.

Unless specified otherwise by the store, the same regulations and conditions usually apply to returning Christmas-themed products as with other items. 

Since Vans operates in a variety of countries, their official return policy might vary from region to region so it’s best to check with your nearest retailer or the website specific to your country.

On their official US website, Vans outlines their return and exchange policy in detail. Like most stores, they have three basic conditions that must be fulfilled to make the product eligible for return. 

Firstly, the item must be unused and unwashed without any signs of damage. It should also be in the original packaging that it was bought in, which must be intact and undamaged.

Lastly, products can only be returned within 60 days of receiving the product (for US customers) and the customer must be able to provide proof of payment, such as the original receipt.

Vans will then examine the product and decide whether the return is eligible or not. If it is accepted, you will receive a full refund.

The refund amount is usually sent to the payment method you originally used unless specified otherwise.

Another thing you should keep in mind is that faulty items do not come under their regular return policy and are processed separately.

Vans Return and Exchange Policy for Online Products 

The process of returning online orders from Vans is slightly different than in-store purchases although the basics remain the same.

To be eligible for return the item must be unworn, in the original packaging and the date of purchase should be less than 60 days ago. 

There are two main ways you can return your online order; either by mailing it back to Vans using the return label they provide or by visiting one of their physical stores and returning it in person.

To send it back by mail, re-package it in the original shoebox and put the box in a plastic bag or the packaging you received it in and seal it. 

Make sure not to write anything or use tape on the actual shoebox itself. Paste the return label provided by Vans on the outer package and take it to your nearest FedEx or USPS store as specified by them.

Vans may also arrange pick-up from your location in certain areas but it varies from region to region.

It is also important to keep in mind that Vans’ does not accept exchanges for online items and instead you are required to return the product and then place a new order. 

What is Vans’ Delivery Policy?

Vans offers a range of delivery options for products bought from its online store, although this may vary according to your country.

Standard delivery takes 5-7 days usually but for customized orders the delivery period is longer: anywhere between 2-6 weeks depending on the item. 

Delivery time is usually shown on their website according to your location and is specified at the time of checkout. Vans also offers the option of collecting your parcel from a pick-up point near your location. 

You can track the delivery status of your parcel on their website using the order tracker. Vans also clarifies that since the shipments are handled by third-party delivery companies, it is not responsible for any delays that may occur due to public holidays and cannot provide a fixed delivery time.

If there is no one present at home to receive the parcel at the time of delivery, the courier company will notify you.

Vans delivers to a lot of locations in the US, but if you’re an international shopper make sure to check their website and see if they deliver to your region or not.

The delivery charges, time duration and courier company used can vary according to the area you reside in so make sure to keep that in mind. Products may also be subject to availability at their physical stores.

Christmas-themed Products at Vans

Vans has a variety of items available on their website such as shoes (duh!), clothing, bags and pouches that are themed according to the holiday season and are perfect for gifting during Christmas.

Since these products are seasonal, they might not be available all year round and some might be limited edition as well. 

Apart from Christmas, Vans also frequently releases limited edition themed products for a particular TV Show or trend.

Right now, they have Stranger Things-themed products available on their US website! 

Vans Shopping Options

You can shop for Vans either at their physical store, through a retailer or online using their website. The shopping method you choose depends on your personal preference, as some people like visiting a physical location to try out shoes before buying them while others prefer having them delivered to their doorstep. 

Vans offers a quite seamless online shopping experience, and you can view a large variety of products on their website and choose the ones you like.

They also have helpful size guides for kids, men and women, and have also outlined how to measure your size at home. You can also view the specifications of each product as well as reviews from other customers on the website. 

Vans also often has various promotions going on and discounts that can be availed if certain conditions are fulfilled. For example, in the US Vans offers 10% off for military personnel!

Vans Return Policy for Custom-made Products

For custom products Vans requests customers to call their helpline and discuss the matter with a representative.

They have also specified that custom products having uploaded images or embroidery on them are not eligible for returns at all. 

Since custom products are made-to-order according to the customer’s specifications it is likely that Vans does not accept returns on most custom orders.

Payment Options at Van

Vans details the payment options accepted for online orders on its website. They accept Visa, Visa Debit, Master Card, AMEX, Discover, PayPal, Klarna and Vans Gift Cards.

However, they do not take checks, cash, or credit vouchers. Any card that does not go through the verification process is not accepted either.

The payment method for refunds is usually the original one used.

Contact Information

You can contact vans through their website by dropping them a message on the ‘Contact Us’ page. You can also email them or call them directly on the given number and talk to a customer representative about your query.

They also have a detailed FAQs page where you can search answers for to common queries regarding products, payment, delivery and returns.


To sum up, you can return your Vans within 60 days of purchase (for US customers) provided that they are undamaged and unaltered.

You can return the product by visiting a nearby Vans retail store, or by mailing it back to them using the return label they provide.

Custom products might not be accepted for returns even if other conditions are met.

Overall, Vans has a pretty customer-friendly return and exchange policy. You can always contact their customer support team for advice on a case-to-case basis.



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

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