QVC Christmas Return Policy (All You Need to Know)

QVC Christmas Return Policy

Do you know what QVC Christmas return policy is? Well, you are at the perfect place to find the answer to such a question.

It’s important to know a company’s return policy. It’s especially important to know it when you order through a website or over the phone, like with QVC.

And it’s even more important to know what the Christmas return policy is.

The QVC Christmas return policy includes extended periods to allow recipients to return gifts. Rather than the regular 30-day return period, items are accepted for refunds all the way through the end of January. Starting in September, items ordered through QVC are included in the extended return timeframe.

Christmas return policies are generally different than the normal ones. Most retailers account for people starting their Christmas shopping early.

They give enough time after the Christmas holiday for the recipient to return any unwanted items. Keep reading to learn all you need to know about the QVC Christmas return policy.


What Is the Normal QVC Return Policy?

The regular return policy for QVC is within 30 days. 30 days is what most retailers give. QVC is unique in that all orders must be delivered to customers. There is no store pickup or shopping in-store for items. 

Due to the nature of the QVC business plan, the return policy time period doesn’t start from the date of purchase. It starts from the date of receipt. When your items are delivered to your home or mailbox, that’s when your 30 days starts. 

Another way the QVC return policy is different is due to the nature of the business plan, also. You must ship the items back. There’s no physical store to take them to.

That means there’s a shipping fee. If you are returning something just because you changed your mind, you will pay the shipping fee.

If you are returning something because of a mistake or defect by QVC, the company pays the shipping fee.

QVC Christmas Return Policy vs. Normal Return Policy

So, what’s different about the Christmas return policy for QVC? For starters, the amount of time allowed to return items is much longer. 

Items bought from September through Christmas Eve may be returned all the way through January 31. So, gifts you purchase early can be kept for months and there is still plenty of time to return them. 

Unfortunately, the shipping fee still applies for gifts returned to QVC during the holiday season. You’ll have longer to ship in the returned items, but you’ll still get a refund amount that’s decreased by the cost of shipping the items. 

You also have the option to do an even exchange for something in another color or size. Exchanges of the same item are free. 

Does the Christmas Return Policy Apply to Items Purchased During QVC Christmas in July Events?

Christmas in July is a special shopping event QVC puts on every year. Customers can purchase Christmas items and gifts during a huge sale event. It’s largely popular.

It also may have you wondering if items purchased during the Christmas in July sale fall under the QVC Christmas return policy. Here’s what we found out.

Though the Christmas in July event takes place before September, it’s still a holiday sale. Items purchased during the sale do qualify for the extended return period that goes through January 31.

So, go ahead and start your Christmas shopping early without the worry of missing a return period.

Does QVC Accept Returns After 30 Days Outside of the Christmas Season?

QVC has a generous and worry-free return policy. Though officially you have 30 days from the date you received your items to return them for a full refund, you can return purchases after the 30-day period, in some instances.

QVC recognizes that many items are bought as gifts for other people. Shoppers see items their friends and family will like and buy them for those loved ones. Christmas and the holiday season is not the only time of year people buy gifts.

If an item was purchased as a gift, QVC will accept a return of that item beyond the 30-day return period. The company does not want anyone stuck with an item that isn’t suited for them.

The policy is the same regarding the mailing of the item back to the company. You’ll get a full refund minus the cost of the shipping.

How Do I Return a QVC Purchase?

It’s easy to return items to QVC. You’ll start by repacking the items you want to send back. Use the same box or something like it. 

There is a return form that is in the box with your packing slip. Fill in the information on the form. This is where you’ll enter the reason for your return. Should you lose the return form, you can print another one on the QVC website. The form is found under the “Order Status” page.

Make sure any old labels are taken off or blacked out on the box. There is a Q return label in your package when you receive it, also. You can either use this label or have a new one printed by the carrier of your choice. 

The Q return label is easy to use. You simply attach it to the outside of the box and drop it off at your local post office or a USPS drop box.

There’s no waiting in line and you don’t pay anything up front. The shipping fee is deducted from your refund once the package makes it back to QVC. 

If you choose to use a different carrier, you’ll need to pay the postage up front and get a label from the chosen service provider. It may save you some money doing it this way, but it won’t save time. 


What Happens to Items Returned to QVC?

Once your items are received by QVC, the refund is processed. You will get a full refund of the purchase price less the shipping fee, if applicable, within 14 days of when the items were received in the warehouse.

If you return items to QVC that are not in new or like-new condition, your refund will likely be decreased by an amount deemed appropriate by the employee who inspected the returned items. The company’s return policy states they reserve the right to deduct money from a refund if items returned are not in good condition.

How Do I Get My Refund?

QVC processes your refund back to your original form of payment. If you used a credit card, then the refund will be sent through the bank that issued your card.

The issuing bank then has to process the payment back on to your account. 

Since the refund includes processing through two companies, it can take up to 14 days to fully process through. 

How Do I Print a Return Label on QVC?

If you want to print a Q return label, you’ll follow the steps we mentioned above for going to “Order Status” on the QVC website. Then you can select “Start a Return” from the options in the order details menu. 

You’ll be prompted to enter some information and be given instructions on how to complete your return request. Once you’ve completed the form, you can print the label.

How Will I Return a Gift I Received from QVC?

The return process is the same if you are returning a gift. There is a packing slip that comes along with your gift. You’ll use that to generate your return label. Then you can send it back just like you bought it yourself.

If you don’t receive the packing slip, you can either ask for help from the person who gave you the gift, or you can contact QVC customer service for help with instructions on what to do.

QVC does not want anyone feeling they must keep items they don’t want or aren’t satisfied with. They will work with you to process a return or exchange.

Read also >> Does CVS Sell QVC Gift Cards? (Full Guide)

What Does QVC Sell?

QVC has a wide variety of products for sale. They’re well-known for their electronics, including small kitchen appliances. 

You can also purchase home items, clothing, jewelry, and beauty products. Items are typically more affordable than similar products sold through other venues. 

Where Do QVC Items Come From?

QVC hosts different vendors to come on the show and sell their products. These vendors must sell items that can be produced in mass quantities. 

Some vendors apply to sell on QVC. Others are recruited to come on the show at events like craft fairs, trade shows, and other expos.

Final Thoughts

The QVC Christmas return policy allows recipients of gifts purchased on QVC more time to get their unwanted items returned or exchanged after Christmas day.

It’s good business for retailers to implement a different return policy for the holiday season.

QVC allows for returns outside of its normal 30-day policy when the items were received as gifts. The company strives for the satisfaction of all customers and recipients of QVC products.

Returns are easy. There’s a return label shipped with all eligible items or you can simply print one from the QVC website.



Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Lindsey is based in Morgantown, West Virginia.

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