Harbor Freight Return Policy No Receipt (What’s Covered)

Do you know what Harbor Freight return policy with no receipt is? Well, you are at the perfect place to find the answer to such a question.

Returning things is easy and straightforward if you have the original receipt. Unfortunately, life happens, and sometimes it is impossible to keep up with a flimsy little paper receipt. The good news is that Harbor Freight has a great return policy, even for individuals who have lost the original proof of purchase.

If you apply for a return authorization by contacting customer service, you can return your Harbor Freight product within 90 days of the original purchase for a full replacement or refund. Although some stipulations apply, returning products to Harbor Freight is easy, even without the initial proof of purchase.

To learn more about the Harbor Freight return policy, keep reading. This article tells you all of the specifics of the policy, including how to return products to Harbor Freight without the original receipt or proof of purchase.

Harbor Freight Return Policy

To begin, let’s take a look at Harbor Freight’s general return policy. The Harbor Freight return policy lasts 90 days.

So, you have 90 days from the date of purchase to return the product for a full refund or replacement.

Read also >> Harbor Freight Return Policy (What´s Covered + Generators)

Stipulations

There are certain stipulations based on the product you purchased. For example, some products cannot be returned if they are opened. You’ll need to contact the Harbor Freight customer service at 1-844-416-9141 to find out if your product falls under this category.

Additionally, in-store managers always have the right to refuse a refund or return for any reason at any time.

This mainly only happens if the product is clearly broken due to your own fault. If the item is still in good condition and within the return policy, you won’t run into many problems with the managers.

With these stipulations aside, there are two different ways that you can return products to Harbor Freight: by mail or in-store.

Return by Mail

If you purchased an item online, you can return it by mail, but you have to obtain a return authorization first.

You can get a return authorization by calling customer service at 1-800-444-3353. Customer service is available Monday through Sunday from 6:00 AM to 6:00 PM.

Note that some things cannot be returned by mail. Things with hazardous gas or liquids or anything that contains hazardous materials are not permitted to be returned through the mail.

Even if the item was drained before return, it is still prohibited. This rule is due to safety reasons.

Harbor Freight Return Policy In-Store

The easiest way to return a product is by returning it in-store. You can return items in-store with the original receipt or the packing receipt if you purchased the item online.

Harbor Freight Return Policy Fees

Regardless of whether you return the product in-store or by mail, there are some fees to be aware of.

Some products are subject to restocking fees. The Harbor Freight restocking fee is 20%. There are certain times when the restocking fee will be waived, such as if the item is unopened, new condition. You can talk to an associate or call 1-800-444-3353 to learn if your item will be returned with the restocking fee.

Harbor Freight will also not refund you for shipping fees if you purchase the item online. You are responsible for paying shipping fees when returning the product as well.

For this reason, it’s often cheaper to return the product in-store, even if you purchased it online.

Can I Return Products to Harbor Freight Without Receipt?

Harbor Freight requires you to have either proof of purchase or a return authorization to return an object. Proof of purchase is in the form of the original packing receipt or your original receipt. Returning products with a receipt will be the easiest option.

However, Harbor Freight understands that accidents happen, and it’s not always feasible to keep up with a receipt.

That’s why Harbor Freight provides an alternative option. You can return an item to Harbor Freight without a receipt if you obtain a return authorization.

You will need to get the return authorization by calling customer service at 1-800-444-3353. This number is available Monday through Sunday between the hours of 6:00 AM and 6:00 PM.

During this phone call, you will have to provide a description of the product and why you need to return it.

With a return authorization, you will be able to return the product by mail or through the store.

Read also >> Does Harbor Freight Make Keys (No, Do This Instead)

How to Use Harbor Freight Return Policy Without Receipt

If you need to use the Harbor Freight return policy but do not have the receipt, this is what you will need to do:

1. Apply for a Return Authorization by calling 1-800-444-3353.
2. Answer Customer Service Representative’s questions about the product.
3. Return product via mail or store.

It really is as simple as that!

Final Thoughts

Once again, you can return products to Harbor Freight, even if you have lost the original receipt. You will have to apply for the return authorization by contacting customer service, but at least you still have an alternative option to return or replace the item, even without a receipt.

Harbor Freight’s return policy is the same for individuals who have a return authorization or those with the original receipt.

You have 90 days after the date of purchase to return the product for a full refund or exchange.

Keep in mind that there are some stipulations. For example, not all items can be returned and there may be restocking fees.

If you have any questions about the specifics, Harbor Freight will be more than happy to answer any questions that you may have.

References

https://www.harborfreight.com/customer-service-return-exchange.html