Costco Glasses Warranty Policy (Full Policy Explained!)


costco glasses warranty policy

People ask, what is Costco glasses warranty policy?

Costco offers eye exams and prescriptions, and Costco Members can also purchase frames and lenses from the store with prescriptions from outside optometrists.

Costco sells a range of eyeglasses, sunglasses, and contact lenses.

If you have purchased glasses from Costco and you have either changed your mind or there is a fault or damage to the product then you may be wondering, what is Costco’s glasses warranty policy?

Glasses, sunglasses, and contacts come under Costco’s standard return policy and can be returned up to 30 days to be exchanged with a replacement pair or for a full refund. This returns policy is valid for 30 days from the dispense date.

If there was an error with the lenses such as the wrong prescription, the customer will have up to 90 days to return or exchange the glasses for a replacement or refund.

Find out more about Costco’s optical products and services such as which glasses and lenses they sell, what optical services are on offer and how to book an appointment, which vision insurance plans Costco accepts, and what Costco’s glasses replacement, refund, and warranty policies are.

What Are Costco Services?

Costco is mostly known as being a warehouse club that offers its members reasonable rates for high-quality branded goods.

Costco was started in 1976 in the U.S but has since spread to hundreds of locations across eight countries, growing into a multi-billion-dollar business.

Costco offers great prices on branded merchandise across various departments such as home, garden, tires, electrical, and others.

Costco also has speciality departments and services exclusive to its members, including audio tests, optical tests, and tire services.

Costco’s optical services include eye exams, prescriptions, repairs, and adjustments with trained optometrists.

Read also: What Is Costco Return Policy Without Receipt? (Secrets You`ll Never Imagine!)

Does Costco Sell Glasses?

Costco sells a range of glasses and lenses to suit both children and adults.

Lenses:

  • Single vision lenses
  • Bifocal lenses
  • Varifocal lenses
  • Thinner lenses
  • Computer lenses
  • Blue Anti-Reflective treatment
  • Polarised prescription sun lenses
  • Transition lenses
  • Transitions photochromic lenses
  • Driving lenses
  • HD progressive lenses
  • Multi-functional lenses

Brands:

  • Kirkland Signature
  • Burberry
  • Fendi
  • Bottega
  • Veneta
  • Bebe
  • Mikli
  • Tod’s

Frames:

  • Universal fit
  • Narrow bridge
  • Wider front
  • Curved temples
  • Designer
  • Vintage
  • Round eye
  • Oversized
  • Titanium metal
  • Plastic
  • Range of colours and patterns such as blue, grey, black

Does Costco Sell Sunglasses?

Costco sells both fashion and prescription sunglasses. Sunglasses come in various styles and colors, with metal or plastic frames, and with a prescription or polarised prescription lenses.

Brands:

  • Kirkland Signature
  • Balmain
  • Nike
  • Oakley
  • Ray-Ban
  • Vera Wang
  • Kate Spade
  • Furla
  • Hobie
  • Maui Jim
  • Serengeti
  • XOXO

Does Costco Sell Contact Lenses?

Costco offers a variety of contact lens types suitable for both adults and children.

Types of contact lenses:

  • Daily lenses
  • Weekly lenses
  • Monthly lenses
  • Short-sighted lenses
  • Long sighted lenses
  • Multifocial lenses
  • Astigmatic lenses

Brands:

  • Kirkland Signature
  • Bausch + Lomb
  • CooperVision
  • Alcon

Read also: What Insurance Does Costco Optical Take? (Best Tips)

What Is Costco’s Optical Service?

Costco members have access to Costco’s optical services, which include eye exams, eye health evaluations, and lens prescriptions.

Customers can also bring a lens prescription from another optometrist to Costco to purchase glasses and contacts there for a reasonable price.

Customers can schedule an eye test at their local Costco by calling or filling in an appointment request form online.

Call your local Costco Warehouse, select the Optical Department, and you will be put through to the Independent Doctor of Optometry’s office to book an appointment at your local center.

Costco’s optometry staff are well-trained opticians.

Costco offers free repairs and adjustments to glasses at the optical center inhouse.

Costco accepts most vision insurance plans for optical services such as eye exams and prescriptions, including:

  • United Healthcare
  • EyeMed
  • VSP
  • VBA Vision
  • MES Vision
  • Davis Vision
  • FEP BlueVision
  • Spectera

Ask your local Costco Optical department for details on which plans are accepted.

What Is Costco’s Glasses Replacement Policy?

Glasses, sunglasses, and contacts come under Costco’s standard return policy that states that if a customer is not 100% satisfied with an item it can be returned within 30 days to be exchanged with a replacement pair of glasses or for a full refund.

This returns policy is valid for 30 days from the dispense date, which is the day the customer took the glasses home or the glasses were delivered to the customer.

If there was an error with the lenses such as the wrong prescription, the customer will have up to 90 days to return or exchange the glasses for a replacement or refund.

Does Costco Have a Glasses Warranty?

Although Costco offers returns for glasses and minor adjustments for frames, it does not have a warranty for the frames sold in terms of scratches, wear and tear, or damage.

How Do You Return Glasses to Costco?

If there is an issue with your glasses and they need returning, repairing, or adjusting, visit your local Costco Optical Center.

A team member can discuss whether adjustments need to be made to the glasses, if they can be replaced, of if you can be granted a refund.

Items purchased from Costco can be returned at the returns counter at any Costco stores, and items purchased online can also be returned by filling in an online return form and shipping the item back to Costco using the free returns label.

Returns to Costco are 100% free as customers are refunded for any return shipping or handling fees to the original payment method that the order was placed from.


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References

https://www.costco.co.uk/optical

Lindsey

Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.

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